topic Re: Galaxy ring doesn't measure heart rate in Galaxy Ring

Galaxy ring doesn't measure heart rate continuously

Members_d0i5nwM — Mon, 12 Aug 2024 20:04:11 GMT

I just got my ring. I've set it to measure heart rate continuously, still it measures every 10 minutes. I'm not sure why that's happening.

Re: Galaxy ring doesn't measure heart rate

meself — Sun, 21 Jul 2024 00:51:05 GMT

Not trying to be nasty or anything but is there a reason you want it to be continuous

Re: Galaxy ring doesn't measure heart rate

sbllbs — Wed, 24 Jul 2024 17:55:43 GMT

When you start a workout activity it will measure continuously. But it will not just measure continuously on its own. You have to be doing something.

Continuous HR

IDBaller — Sat, 27 Jul 2024 03:48:16 GMT

Is there anyway to turn on continuous HR monitoring on the ring? If there's exercises I'd rather leave the watch off my wrist it'd be nice if it would continually track during my workout at least.

Also curious if it tracks floors.

Re: Continuous HR

GaryB82 — Sat, 27 Jul 2024 03:51:43 GMT

Open Samsung Health
Scroll down to Heart Rate
Tap the 3 dots in the top right
Select Advanced Measurement
And select continuous

Re: Continuous HR

IDBaller — Sat, 27 Jul 2024 03:53:23 GMT

Ok. So I've done that but it shows the range and most recent reading.

If I start a workout wearing just the ring it just displays the dots as if it isn't detecting HR.

Re: Re: Continuous HR

GaryB82 — Sat, 27 Jul 2024 03:55:22 GMT

Make sure the tab on facing your palm at all times. If it's not pointed down, it won't measure correctly.

Re: Re: Galaxy ring doesn't measure heart rate

IDBaller — Sat, 27 Jul 2024 03:57:54 GMT

If your watch is in range of the phone will it try to use it regardless of the state of the ring?

Re: Re: Re: Galaxy ring doesn't measure heart rate

GaryB82 — Sat, 27 Jul 2024 03:59:05 GMT

It might try for a second and then it will notice your not wearing it and won't do the reading

Re: Galaxy ring doesn't measure heart rate

IDBaller — Sat, 27 Jul 2024 04:14:07 GMT

Tab facing down. Watch off. Testing a workout. More than 5 minutes in. 0 HR

Re: Galaxy ring doesn't measure heart rate

SamsungModerator1 — Mon, 12 Aug 2024 20:03:47 GMT

Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Ring not measuring the heart rate correctly.

Please contact the Samsung health team at 1-855-795-0509 health related concerns.

For Samsung Health related issues, please also submit feedback: go to Samsung health App settings > Contact Us > Error Reports.