topic Re: False advertisement in Galaxy Ring

False advertisement

NeoVortex — Tue, 07 Jan 2025 23:01:50 GMT

So I was looking to purchase the Samsung Galaxy ring, and on the advertisement for it on SAMSUNG'S own site, it states that I can get an automatic $200 trade-in credit. So when I go to try to purchase it I do not see the trade-in option. I reached out to a Samsung rep and was told they don't not offer the trade-in credit, now just to make sure I asked if that statement about the credit on their own site was incorrect, I was told yes. Is that not considered false advertisement? And if so is that not illegal?

Re: False advertisement

GaryB82 — Wed, 08 Jan 2025 00:44:04 GMT

Look like they corrected the image since they don't offer trade in on the rings

Re: False advertisement

NeoVortex — Wed, 08 Jan 2025 00:52:02 GMT

Yup. I saw that. Guess the moment I mentioned false advertisement they had their web developers update it

Re: Re: False advertisement

Robin621k — Wed, 08 Jan 2025 01:19:22 GMT

They did during Black Friday week!

Re: Re: False advertisement

realaud — Wed, 08 Jan 2025 04:01:53 GMT

It was because you brought the error to their attention, not because they are quaking in their boots over your false advertising claim.