https://us.community.samsung.com/t5/Galaxy-S21/First-myphone-catches-fire-then-samsung-has-me-send-it-in-and/m-p/2265686#M58293 <P>Sorry, unfortunately those batteries are dangerous and I have not seen many if any "fire" posts so unluckily you're the first for me.&nbsp;&nbsp;</P><P>What is the rationale that customer service is giving for not replacing it?</P> Sat, 07 May 2022 14:22:14 GMT bill-e 2022-05-07T14:22:14Z