topic Re: Samsung Music won't play WMA? in Galaxy S21

Samsung Music won't play WMA/WMV?

StephenB222 — Mon, 08 Feb 2021 20:31:12 GMT

After transferring all my audio from the S9+ into S21+ 256gb, Samsung Music will not play any of my WMA files, ripped at 192kbps. Am I missing something, as they played perfectly on the S9+?

Re: Samsung Music won't play WMA?

user3V9Gehc6K8 — Sat, 30 Jan 2021 22:04:50 GMT

same thing here.

Re: Samsung Music won't play WMA?

user3V9Gehc6K8 — Sat, 30 Jan 2021 22:09:14 GMT

I tried the YouTube music app. no luck

Re: Re: Samsung Music won't play WMA?

StephenB222 — Sat, 30 Jan 2021 22:16:14 GMT

Yeah, none of the supplied music players seem to handle WMAs.

Re: Samsung Music won't play WMA?

diamond_4life — Sat, 30 Jan 2021 22:20:52 GMT

seems odd might wanna report the issue samsung music app works fine on my galaxy note 10 plus send the report to samsung until they figured out the issue and so they will take notice

Re: Samsung Music won't play WMA?

user3V9Gehc6K8 — Sat, 30 Jan 2021 22:26:34 GMT

There forcing us into a streaming service.

Re: Re: Samsung Music won't play WMA?

StephenB222 — Sat, 30 Jan 2021 22:34:23 GMT

Thanks. Just submitted report.

Re: Samsung Music won't play WMA?

AJB32577 — Sat, 30 Jan 2021 22:42:38 GMT

I read the stock music player is going to YouTube. Maybe we have to make playlist there? idk what happens with the old ones tho...is there like a grace PD or no updates?

Re: Samsung Music won't play WMA?

StephenB222 — Sun, 31 Jan 2021 17:47:22 GMT

Response from Samsung that they are noting this as an issue, and are investigating for a fix.

Re: Samsung Music won't play WMA?

User_name — Sun, 31 Jan 2021 20:02:33 GMT

did you submit the report via Samsung Members app? or from the Samsugn Music app?

Re: Re: Samsung Music won't play WMA?

StephenB222 — Sun, 31 Jan 2021 20:15:09 GMT

Used Members app, submitted under "Get Help," Errors icon.

Re: Samsung Music won't play WMA?

Tignutz — Tue, 02 Feb 2021 03:45:41 GMT

Having the same problem

Re: Samsung Music won't play WMA?

Jlc3366 — Tue, 02 Feb 2021 05:04:40 GMT

I am not the only one having issues.

Re: Samsung Music won't play WMA?

Brooks2 — Wed, 03 Feb 2021 07:01:52 GMT

I have the same problem. I transferred songs from my S10+ to the S21 Ultra and most of them did not play. Then I copied them from my PC to the S21 Ultra and I had the same problem.

The music that I transferred using SmartSwitch played without problem on my S10+.

Re: Samsung Music won't play WMA?

StephenB222 — Wed, 03 Feb 2021 08:59:36 GMT

Well, gang, Samsung will not support WMA files in its native music player app.
See comment for Screenshot of their reply.

Re: Re: Samsung Music won't play WMA?

StephenB222 — Wed, 03 Feb 2021 09:00:37 GMT

Time to take a stand.

Re: Samsung Music won't play WMA?

userVkyE3he62W — Thu, 04 Feb 2021 21:34:24 GMT

Same problem to, it's very frustrating when most of my music is in Wma format and on my computer

Re: Samsung Music won't play WMA?

usermaKl7lOsZ9 — Fri, 05 Feb 2021 05:27:39 GMT

I had the exact same problem when I upgraded from S9+ to S21 Ultra and was using the PI Music player. It recognized the WMA songs where in the music folder, it just wouldn't play them. I just decided to give the Rocket Music Player a try and the WMA files play perfect on it (along with my other music file types).

Re: Re: Samsung Music won't play WMA?

StephenB222 — Fri, 05 Feb 2021 05:45:51 GMT

I'm pushing back on Samsung. Their published specs for the Music app states it will play WMAs, FLAC, etc. There is nothing in the S21 series that should change that. Let them make it work.

Re: Samsung Music won't play WMA?

Jeff69M — Mon, 08 Feb 2021 17:55:50 GMT

So, is there an answer to getting S21 to play WMA music?