https://us.community.samsung.com/t5/Galaxy-S21/Samsung-Free-won-t-work-due-to-age-not-verified/m-p/2488464#M75754 <P style="margin: 0;">Hello userSilverHead3962, Thank you for posting within the community! I understand you're getting an error with Samsung Free.&nbsp;<BR />Please contact our Samsung Accounts Team for futher assistance: 1(855)795-0509.&nbsp;</P> Wed, 18 Jan 2023 01:57:19 GMT Samsung_Moderator 2023-01-18T01:57:19Z https://us.community.samsung.com/t5/Galaxy-S21/Samsung-Free-won-t-work-due-to-age-not-verified/m-p/2486959#M75753 <SPAN>I cleared the cache &amp; data multiple times &amp; still get the error &amp; my DOB is correct - I even re-entered &amp; saved it. I have the S21 FE 5g #samsungfreeerror #samsunghelp</SPAN> Mon, 16 Jan 2023 02:42:43 GMT https://us.community.samsung.com/t5/Galaxy-S21/Samsung-Free-won-t-work-due-to-age-not-verified/m-p/2486959#M75753 userSilverHead3962 2023-01-16T02:42:43Z https://us.community.samsung.com/t5/Galaxy-S21/Samsung-Free-won-t-work-due-to-age-not-verified/m-p/2488464#M75754 <P style="margin: 0;">Hello userSilverHead3962, Thank you for posting within the community! I understand you're getting an error with Samsung Free.&nbsp;<BR />Please contact our Samsung Accounts Team for futher assistance: 1(855)795-0509.&nbsp;</P> Wed, 18 Jan 2023 01:57:19 GMT https://us.community.samsung.com/t5/Galaxy-S21/Samsung-Free-won-t-work-due-to-age-not-verified/m-p/2488464#M75754 Samsung_Moderator 2023-01-18T01:57:19Z