topic Re: Re: few questions in Galaxy S21

Few questions regarding my phone

menisam — Wed, 02 Aug 2023 19:23:30 GMT

I went to the settings -> about phone

1. phone number - unknown. why?

2. model name - I can google, but model code - nothing comes up, why? (SM-G990ELGGSKA)

3. IMS registration status is not registred - why and what is it (I read on google some protocol but what does it practically do)?

4. if I registed a device in the account, does it mean it is registed for all purpouses or do I need to do something more?

5. is it normal my phone is next to the router and have 107-113 dbm and 30 asu google suggest I have just one or two connection lines, but it shows strong signal and I hear call well, so what's going on? or maybe it's the sim fault?

6. I have "Your account doesn’t have a password because it was created using your Google account. Set a password now to secure your account." - message, they say they sent me an email, and i follow it and put each time a new password, but the message to register the password doesn't change no matter how many times I have changed the password

thank a lot!!

Re: few questions

user_ams007 — Sat, 29 Jul 2023 23:58:10 GMT

It seems that you have multiple problems with your device, The first problem seems to be related to your Sim card, if you navigate to the phones settings and see ,Phone number unknown it's due to the Sim card or esim, please check the Sim card tray to make sure that the card is correctly installed, if not contact them to register your device on their network,

Re: few questions

user_ams007 — Sun, 30 Jul 2023 00:01:03 GMT

As for Your other questions about the Dbm of your phones signal next to your wireless network, it should affect your phone's signal when making calls

Re: few questions

user_ams007 — Sun, 30 Jul 2023 00:05:14 GMT

To fix the problem with your account asking for a password, open up the settings on your device and then go to your Samsung account settings and check your settings for the password, and tap on Security and privacy and change the password and other settings related to your Samsung account

Re: few questions

user_ams007 — Sun, 30 Jul 2023 00:07:55 GMT

Let's try to Fix One problem at a time,

Re: few questions

user_ams007 — Sun, 30 Jul 2023 00:10:16 GMT

First Step is to get your phone number registered correctly to your device, this will help with Account verification since Sms messages are used for Google and Samsung account verification

Re: few questions

user_ams007 — Sun, 30 Jul 2023 00:38:09 GMT

Please Update This Post after you Fix the problem with your phone number

Re: few questions

menisam — Sun, 30 Jul 2023 14:35:25 GMT

thing is, my phone works well, or at least so it seems.... if the sim card wasn't properly placed was it function well? Could it be the age of the sim, maybe 16 years. I do hear the calls well, and they are not interrupted.

thank you

Re: few questions

menisam — Sun, 30 Jul 2023 14:39:57 GMT

yes, but why it doesn't? seeing the meaning in google make you think I should have very low quality calls, but I hear well and so others hear me well.

Re: few questions

menisam — Sun, 30 Jul 2023 14:57:59 GMT

Hello! thank you

actually it does recieves sms from samsung when I did all those passwords changes. and some of those pins were sent to both phones the old and the new. currently they both registered 🙂

I am now trying as you told me and went to samsung account on my phone, changed the password, and it asked me wether to sign out of all devices, and I chose yes. I went to web samsung account on my computer. and again I see that it says an email was sent, I go to the mail and it says I should register the password, I press it and it just want me to change password again - I don't get it!

Re: few questions

menisam — Sun, 30 Jul 2023 15:02:15 GMT

"Your account doesn’t have a password because it was created using your Google account. Set a password now to secure your account."

Re: few questions

menisam — Sun, 30 Jul 2023 15:56:33 GMT

Actually it is the first time I open a sim draw. and it was looking snug-in.... looks good, so I don't think it's the problem. and even don't look too old

Re: Re: few questions

user_ams007 — Sun, 30 Jul 2023 19:20:19 GMT

If you sim card is more than 2 years old it should be replaced

Re: Re: few questions

user_ams007 — Sun, 30 Jul 2023 19:23:12 GMT

The Dbm signal can change as you move from one cell phone tower to the next, my Dbm is 90

Re: Re: few questions

user_ams007 — Sun, 30 Jul 2023 19:41:43 GMT

Open up your settings and then go to Accounts and Backup then Manage Accounts then remove your Samsung account and Google account next sign back into both accounts again and see if the error message disappears

Re: Re: few questions

menisam — Mon, 31 Jul 2023 15:12:07 GMT

but hold on, it will delete all my contacts, apps that I was logged into etc etc?!! that's a serious consideration to make!

Re: Re: Re: few questions

user_ams007 — Mon, 31 Jul 2023 15:25:14 GMT

It will not delete any of your apps or Contacts, or files

Re: Re: Re: few questions

user_ams007 — Mon, 31 Jul 2023 15:26:00 GMT

Your just signing out of your device and then back in

Re: few questions

menisam — Mon, 31 Jul 2023 15:45:41 GMT

people what about question #4? does anybody knows?

Re: Re: few questions

user_ams007 — Mon, 31 Jul 2023 18:14:57 GMT

When you refer to register, Are you asking about Samsung or Google