topic Update. in Galaxy S21

Unable to connect to 5G since the One UI 6 update

Sora21 — Fri, 22 Dec 2023 01:18:47 GMT

Has anyone else been having connection issues on their phone since the Android 14 One UI 6 update? I haven't been able to connect to 5G on my Samsung S21 5G since the update. I was able to connect to a 5G network just fine before the update. I'm using eSIM. Any solution to this?

Re: Connection issues.

TravisO — Wed, 13 Dec 2023 15:36:07 GMT

I'm having wifi issues after the update, but 5G seems to be working.

Re: Connection issues.

Mike2861 — Wed, 13 Dec 2023 19:46:39 GMT

I'm having a data connection issue. Every single time the phone is restarted I lose my Ann's and they have to be re-entered. The update is TRASH and Samsung doesn't give a **bleep**.

Re: Connection issues.

Snorris77 — Wed, 13 Dec 2023 20:15:25 GMT

My edge panel will not stay on ever since the new update. I go into settings and edge panel is on bit then as soon as I open an app from the panel, I go back to homescreen and edge panel has disappeared again.

Re: Re: Connection issues.

Sora21 — Fri, 15 Dec 2023 01:08:40 GMT

One of the agents said they'll try to push a security patch update to my phone to see if it fixes the issue. I might turn the Keep system configuration up to date feature off in the network settings and restart my phone to see if that works. I'll give an update once I do. Update.. It didn't fix the issue. Before the update it was set to automatic. Now I can choose my preferred network mode and I always keep it set to 5G. Not sure if that has to do with anything. I might order a physical sim to see if it changes anything. If your carrier doesn't recognize your sim or eSIM, talk to them about it. It could be an issue on their side, too.

Re: Re: Re: Connection issues.

BrittanyArrow — Thu, 14 Dec 2023 04:59:07 GMT

Please do!!! My SIM card will not connect to any network and all of the sudden I have an eSim but neither Samsung nor my carrier recognize it 🤬

Re: Re: Connection issues.

Sora21 — Thu, 14 Dec 2023 05:21:43 GMT

@Snorris77, I'm not sure if you got ahold of Samsung support already. I just did. They said to open the settings app and head to Display > Edge panels. Enable the toggle at the top. If it's already on, disable it and then re-enable it.

Update.

Sora21 — Wed, 20 Dec 2023 21:05:54 GMT

I would like to apologize to Samsung support. I found out that my carrier has changed the coverage or is working on something and that is why I'm unable to connect to 5G, they just never said anything or updated the coverage map until today.