topic Re: Camera folder and pics in it suddenly gone missing in Galaxy S21

Created album and all the pictures in it disappeared?

JB444 — Thu, 11 Jul 2024 00:02:40 GMT

Greetings all

Recently one of my created albums and all the pictures in it have vanished. Nothing that I can figure out, checked every other album, and trash but nowhere to be found...any thoughts or suggestions on how to restore it. It held all of my edited photos!

Thanks

Re: Camera folder and pics in it suddenly gone missing

realaud — Sun, 07 Jul 2024 17:28:01 GMT

Look in Google photos.

Re: Re: Camera folder and pics in it suddenly gone missing

JB444 — Sun, 07 Jul 2024 19:16:00 GMT

Thanks for suggesting that...yes backed up there, but not in same order...the folder that disappeared was my edited pics...when I attached phone to computer to explore. I can see the missing folder, but I have not access via phone gallery

Re: Camera folder and pics in it suddenly gone missing

realaud — Sun, 07 Jul 2024 19:59:00 GMT

You can download the pictures from Google photos and re-create your album. Also, have you checked the trash in the Gallery app?

Re: Camera folder and pics in it suddenly gone missing

JB444 — Sun, 07 Jul 2024 23:56:02 GMT

Ok...update on my issue...since I could find the album in my storage section of control panel I knew it was still on the phone. I did the smart tutor and let samsung agent try...they explored the phone and saw what I showed them. They went to gallery control panel and went to the album controls...the album was not marked as hidden. But they switched it on and then off and when they went back to the gallery it had reappeared!

Re: Camera folder and pics in it suddenly gone missing

JB444 — Mon, 08 Jul 2024 00:00:18 GMT

So it was a glitch as I had never hidden the album, but but switching on hide and then off it got the missing album to show up. I was a bit reluctant to let outsider have control of my phone, but after spending much of the day exploring and searching for settings with no results I though it was time for Samsung help...it was simple process and they worked the problem till resolved...about 30 mins...

Re: Created album and all the pictures in it disappeared?

Mister0h_Yudonnome — Fri, 23 Aug 2024 20:43:46 GMT

I'm having this problem...