topic Re: S22 ultra white screen issue in Galaxy S22

S22 ultra white screen issue

itzmetonyhere — Sat, 31 May 2025 23:43:32 GMT

I got a white screen issue all of a sudden in my s22 ultra while casually using it..my device was never dropped or and also no water damages happened to it. I tried contacting Samsung customer care and they have been here the word and they told that I am a premium customer but still they can't do anything for the white screen as the product have only 1 year warranty, they will not be able to replace this particular screen issue and also they can only fix the Green line issue and that too 2 years out of warranty that is total one year warranty and one two years out of warranty.

I am right now having a really disappointing pathetic situation asking me to replace the screen by paying a full amount for screen replacement that is nearly 20000 rupees in India.

I don't know why Samsung is treating premium customers who are buying the premium products and they are ruining with their software updates.

Can anyone help me to get a resolution for this?

@User684156

Re: S22 ultra white screen issue

Mujibar — Sun, 01 Jun 2025 01:49:43 GMT

This is the US Samsung Members community. You should post in the appropriate community for your region:

https://www.samsung.com/us/common/visitlocationsite/

Re: S22 ultra white screen issue

Samsung_Moderator — Wed, 04 Jun 2025 17:19:03 GMT

Hi there @ itzmetonyhere and thank you for reaching out. Mujibar was correct with their response. We are limited in our support for non-North American devices.

You'll want to use this link to get the proper support for your device in your region:

https://www.samsung.com/us/common/visitlocationsite/

Thank you for being a Samsung customer!