https://us.community.samsung.com/t5/Galaxy-S22/Please-Improve-Photo-amp-Motion-Photo-Backup-Favorites-Metadata/m-p/3274690#M102738 <P>I’ve been a loyal Samsung user for over 10 years, but I’m now seriously considering switching to iPhone — and it’s entirely because of how frustrating Samsung's photo backup and organization system has become.</P><P>The Favorites I mark in Samsung Gallery don’t sync when I back them up to Google Photos or save them to my computer or an external drive.</P><P>There’s no metadata or tag that keeps those images grouped or flagged, so all that curation work gets lost unless I manually recreate albums and mark them again.</P><P>I recently discovered that my Motion Photos (Samsung's version of Live Photos) don’t back up properly either — I have to manually convert each one to an MP4 just to get the video portion saved to an external hard drive. I have thousands of them, and my phone is now so full that I can’t even batch export.</P><P>Meanwhile, iPhone users don’t have this problem. Favorites, Live Photos, and albums sync effortlessly across devices and cloud backups — and it’s making me question whether Samsung is still the best platform for long-term photo preservation.</P><P>Please consider adding:</P><P>The ability to embed Favorites as metadata (EXIF/IPTC or XMP), or sync them across platforms.</P><P>A way to easily batch export Motion Photos — including the video portion — without needing to manually convert each one.</P><P>Better integration with Google Photos, external drives, or Smart Switch to preserve these features.</P><P>I love Samsung hardware and the camera experience, but photo organization and archiving have become an ongoing pain point that’s pushing loyal users like me away</P> Fri, 20 Jun 2025 18:58:50 GMT Mindella723 2025-06-20T18:58:50Z