topic Re: Re: Amazon Music App and Features in Galaxy S22

Amazon Music App and Features

CrisRose — Tue, 17 Feb 2026 06:11:47 GMT

Is anyone else having major issues with the Amazon music app? Not only does it load extremely slow, if at all sometimes, I can't use some of its features. I can't get it to connect to any of my Echo devices. It'll say it's connected but play the music through my phone. I've done all the troubleshooting things and I still can't get it to work. I'm about to cancel my subscription and find a new music platform.

Re: Amazon Music App and Features

MrGhoul — Tue, 17 Feb 2026 09:03:14 GMT

Having issues with Amazon music app or related features, I recommend reaching out to Amazon support directly either through the website/app or calling 1-888-280-4331.
https://www.amazon.com/gp/help/customer/display.html

Re: Re: Amazon Music App and Features

CrisRose — Tue, 17 Feb 2026 13:24:13 GMT

I have and have gotten nowhere...that was why I posted here. To see if someone else has had the same problems and can maybe point me in the right direction of fixing it.

Re: Amazon Music App and Features

LongHiker — Tue, 17 Feb 2026 15:46:53 GMT

@CrisRose I use Amazon music app with my phone and headset and car. I haven't had any issues with those scenarios.

Shouldn't the Echo have an independent connection to your Amazon account and therefore your Amazon music setup?