topic Re: Not registering to network in Galaxy S22

Not registering to network

user__2345715 — Thu, 12 Mar 2026 17:44:13 GMT

Ever since I got the s22 ultra about 14 months ago there have been minor connection issues. However as of 2 weeks ago, those minor issues are now major, wont connect to mobile internet, messages or make calls. Upon researching, this is a common issue. If anyone has had this or is experiencing this issue as well as had it resolved. Please point me in the right direction to fix. I jave done everything asked by my carrier as well as get a new Sims and a factory reset. Still facing this problem.

Re: Not registering to network

Samsung_Moderator — Thu, 12 Mar 2026 18:12:52 GMT

Hello and Welcome to the Community, user__2345715! We certainly understand your concern with the phone not connecting to the network to make calls or send texts or use cellular internet. We certainly want to help with that.

Please review this guide:

http://www.samsung.com/us/support/troubleshooting/TSG01212956/

Please let us know if this helps or if you have any other questions.

If you find that service is needed, please feel free to reach out to any moderator via Private Message.
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If you'd prefer to reach out via a different channel, feels free to reach out to one of these two methods:

Online at https://www.samsung.com/us/support/service/
Contacting Customer Support at 1-800-Samsung (1-800-726-7864)

Re: Not registering to network

Robin621k — Thu, 12 Mar 2026 18:20:36 GMT

I am afraid to say that there is an antenna issue on some S22 Ultras coming loose, you will need to go to an authorized Samsung service center to have them open your phone to see if they can be reconnected or replaced.

It really needs to be an authorized Samsung service center, they are well aware of this issue and how to fix it.