https://us.community.samsung.com/t5/Galaxy-S22/North-America-Samsung-Ceo-Email/m-p/2263470#M18800 <P style="margin: 0;">Thank you for reaching out. I can certainly understand your frustration with the confusion regarding your device repair and I would be happy to look into this further for you. Can you please provide me with your ticket number in a private message:&nbsp;<A href="https://bit.ly/3fbRevo" target="_blank">https://bit.ly/3fbRevo</A></P> Wed, 04 May 2022 22:15:06 GMT Samsung_Moderator 2022-05-04T22:15:06Z