https://us.community.samsung.com/t5/Galaxy-S22/Brightness-reduces-itself-even-though-adaptive-is-off-always/m-p/2324555#M29560 <P style="margin: 0;">Hello, We understand how frustrating it is to have the screen go dim when you are trying to use the phone. There are several options to try to correct this behavior.</P> <P style="margin: 0;">1. Try the steps in this article. <A href="https://www.samsung.com/us/support/answer/ANS00087643/" target="_blank" rel="noopener">https://www.samsung.com/us/support/answer/ANS00087643/</A> Under the steps for Keeping the screen on while viewing, also toggle the option Double tap to turn on screen to the On position.&nbsp;</P> <P style="margin: 0;">2. Under Settings&gt; Display &gt; Eye Comfort Shield &gt; If this shows the setting is Adaptive, toggle this setting off.</P> <P style="margin: 0;">3. Test the phone in Safe Mode to determine if there is a 3rd-party app dimming the screen. <A href="https://www.samsung.com/us/support/answer/ANS00062983/" target="_blank" rel="noopener">https://www.samsung.com/us/support/answer/ANS00062983/</A></P> <P style="margin: 0;">If the screen continues to dim, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the evaluation: <A href="http://www.samsung.com/us/support/service/location" target="_blank" rel="noopener">http://www.samsung.com/us/support/service/location</A>&nbsp;</P> <P style="margin: 0;">For service outside of the U.S., please use this link: <A href="https://www.samsung.com/us/common/visitlocationsite.html" target="_blank" rel="noopener">https://www.samsung.com/us/common/visitlocationsite.html</A></P> Mon, 25 Jul 2022 15:38:51 GMT Samsung_Moderator 2022-07-25T15:38:51Z