https://us.community.samsung.com/t5/Galaxy-S22/Speaker-distortion-and-no-help-from-Samsung/m-p/2453354#M47713 <DIV>I purchased a Galaxy s22 plus about a month ago directly from Samsung ,I use the phone on bike rides a lot. Just recently the temps outside have been cold. When I go on rides the phone gets cold and the speakers start distorting terribly. The phone isn't usable until I get it warmed back up.</DIV> <DIV>I have made multiple calls to Samsung tech support and tried all the solutions the offer. They keep pushing that it's a software issue and I keep telling them, "explain how software changes with temperature " . This is a hardware problem. I was then told&nbsp;to take it to a service provider in my area. I&nbsp;took the phone in and was told, they are aware of the issue but didn't have a fix from Samsung yet. This&nbsp;is November and the phone was released in February? So my only option from Samsung is send it in for repair . I have no other phone because I traded in my old phone. They gave me no other options. This will definitely turn me against Samsung. I bought 2 tablets, two watches and a new phone from them and this is their thank you? They don't know what customer service is.&nbsp;</DIV> Mon, 08 Jan 2024 00:03:57 GMT Rakrak1 2024-01-08T00:03:57Z