topic Re: Apps not working on Wifi in Galaxy S22

Apps not working on Wifi

userr42dYxccI5 — Fri, 10 Nov 2023 23:33:15 GMT

This problem started a few weeks ago. But most of my apps will not work when I'm connected to wifi (any WiFi work home or public). The app would just spin and nothing will load, as soon as I turn off wifi the app would work immediately.

I've cleared cache, reset network settings, deleted my wifi networks, nothing works. Other devices on the WiFi works just fine.

I've called Samsung tech support, zero help. They seem to think it's an issue with my phone but it's not. Because my wife has the same issue and she has the Note 11. So I think it's probably a recent update. Who knows when they'll fix it.

A temporary fix I found is if I turn on my VPN (I use NordVPN) then it works. But as soon as I turn off my VPN it'll stop working.

I think I'm done with Samsung phones. This S22 is Got this phone 3 months ago and it's been nothing but issues, everything from fast draining batteries, it's actually slower than my previous s21 Ultra. I think I'm switching to iPhone next. I've been using Samsung for the last 10 years but I'm done. I hate this

Re: Apps not working on Wif

DumDumTech — Fri, 15 Jul 2022 17:09:45 GMT

Most likely a software issue. My wife and I have S21 5G. WiFi drop at least 6 times a day. Rest of my devices doesn't have this issue on a Wi-Fi 6 router.

Off topic, but my Oneplus 8T factory reset by itself in the middle of the night and it deleted all my data. At least Samsung doesn't have this issue.

Re: Apps not working on Wifi

userr42dYxccI5 — Fri, 10 Nov 2023 23:33:32 GMT

So Samsung/Android sent out an OS update last week AND THIS ISSUE IS NOT FIXED!! I really can't take my phone anymore. It's completely useless when I'm on my WiFi: Google Drive, IG, Amazon, and random other apps just won't load!! I turn off my WiFi and instantly it loads.

HOW THE HECK DO YOU SAMSUNG ALLOW THIS TO STILL BE AN ISSUE???

Re: Apps not working on Wif

Meladori — Sun, 04 Sep 2022 19:20:19 GMT

I can confirm I also have this issue after an update a few weeks ago. I thought it was my WiFi for awhile but after looking here i see its probably not. Same experience some apps just spin spin and spin for me I noticed the MyChart app for medical and my Anthem insurance app as well. Soon as I disconnect WiFi the apps load on cellular. Its crazy I hope Samsung figures it out.

Re: Re: Apps not working on Wif

userr42dYxccI5 — Sun, 04 Sep 2022 19:37:47 GMT

I've actually had this issue for a few months now. My phone S22Ultra, my wife's phone Note 11, and one of my employees has a S21Ultra, all same issues. Happens at home wife, work WiFi and even public WiFi apps won't load. Turn off wifi and it works immediately.
I've been hopping with every update this issue be fixed but nothing. Call tech support and those people have ZERO idea other than to tell you to factor reset. Seems to be the only trouble shooting skill they have.
I'm so over Samsung/Android phones.
Jumping ship soon, iPhone will be my next phone.

Re: Apps not working on Wifi

nilesh11 — Tue, 13 Sep 2022 05:34:07 GMT

I brought new samsung galaxy s22 last week and I am having similar issue. Some apps works some not like Twitter every time I have to disconnect from wifi. I can return my phone luckily within two will return it tomorrow .

Re: Apps not working on Wifi

userr42dYxccI5 — Fri, 10 Nov 2023 23:33:44 GMT

Yeah if you can return it, do it. Because this issue has been going on for months now. We've had at least 3 system updates since then and none of them fixes the Wi-Fi issue.
I don't understand how a FLAGSHIP phone can't function properly when connected to WiFi and no one at Samsung is fixing it. Absolutely horrible.
Definitely switching phones, done with Samsung after this ordeal. My phone is brand-new and can't even use the WiFi anywhere otherwise the apps just sit there spinning.... completely useless phone

Some apps don't work with Wi-Fi but do with mobile data

Haakepuck — Tue, 20 Sep 2022 18:06:37 GMT

Some apps won't work on wifi but work fine on mobile data. Have rebooted countless times.

Re: Apps problem on wifi

user365170tdJ15 — Tue, 20 Sep 2022 01:46:02 GMT

What apps ?

You may need to contact the author(s)

Re: Apps problem on wifi

Haakepuck — Tue, 20 Sep 2022 01:48:06 GMT

Various...Hum. Nest, Blink, Ring

Re: Apps problem on wifi

user365170tdJ15 — Tue, 20 Sep 2022 01:55:18 GMT

Well, I can vouch for Nest (10 cameras and Nest Secure) ... all are running fine on our two s22's and two s21s... we never use Data unless we leave our property

No probs with Nest app.

Does the Nest app fire up ?
Any error messages ?
Can it see any devices ?

Re: Apps problem on wifi

Haakepuck — Tue, 20 Sep 2022 01:58:23 GMT

No error messages. It tries to work but never connects. Might have to visit Verizon store tomorrow. Thanks

Re: Apps problem on wifi

Haakepuck — Tue, 20 Sep 2022 01:59:43 GMT

Wife's phone works fine BTW.

Re: Apps not working on Wifi

SEA559 — Thu, 06 Oct 2022 03:09:56 GMT

Yep having all the above issues with my S22 Ultra and the S21

Re: Re: Apps not working on Wifi

userr42dYxccI5 — Thu, 06 Oct 2022 03:53:13 GMT

I still have the same issue as well. I've accepted this is how my S22 Ultra will be until I smash it one day when I lose my temper.
So done with this. #goodbyeSamsungHelloiphone

Re: Apps not working on Wifi

bill-e — Thu, 06 Oct 2022 12:38:47 GMT

Has anyone tried Reset All Settings, Safe Mode or Factory Reset?

Also, be sure to bubmitt an error report.

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"

Re: Apps not working on Wifi

DG1970 — Wed, 12 Oct 2022 05:02:29 GMT

Hi there. Just wanted to share. I was having the same issue as everyone here. Thought I was going crazy. I also tried everything except resetting the phone to factory. What seems to have worked for me was... I Logged into my router which is made by Asus. I added the Mac id of the phone to the Mac filter list. Now it's working fine. Maybe it's a compatibility issue with the home router. Not sure. I will have to see at work 2morrow on another wifi if I experience Same issues. For now at home it's working again by adding the Mac id to my router's MAC filter.

Cheers

Re: Apps not working on Wifi

Supermanry — Wed, 12 Oct 2022 18:47:32 GMT

I believe I found the solution, at least for me. I had to turn off IPV6 on my home router. Once done, everything worked as it should.

Re: Re: Apps not working on Wifi

userr42dYxccI5 — Sat, 15 Oct 2022 19:11:31 GMT

Yes!!! It did work! Thank you!! But why does IPv6 setting on the router mess with our phones? In fact it started messing with my Sony TV which runs Android as well?
Why is Android or Samsung not fixing this issue?

Re: Apps not working on Wifi

Haresh — Wed, 28 Dec 2022 05:17:35 GMT

This worked for me as well, thanks