topic Re: Re: Re: Screen turns shades of green in Galaxy S22

Screen turns shades of green

wham5 — Tue, 03 Jan 2023 16:55:50 GMT

This happened out of nowhere, and I don't know if it is a bug, this only happens when there is a dark color or the brightness is lower than 20 to 30 percent

Re: Screen turns shades of green

KennewickMan — Tue, 03 Jan 2023 17:32:23 GMT

Pictures?

Re: Re: Screen turns shades of green

wham5 — Tue, 03 Jan 2023 17:39:34 GMT

Well I only have the s22 and I can't screen shot because then it would only show the screen shot as normal

Re: Re: Re: Screen turns shades of green

KennewickMan — Tue, 03 Jan 2023 17:44:45 GMT

That's why I asked for pictures, not a screenshot.

Re: Screen turns shades of green

Technerd71 — Tue, 03 Jan 2023 22:39:24 GMT

My s22 plus has a very slight greenish tint to the display overall. I can only see it when comparing to my iPhone or Pixel. It isn't bad and if I just use the s22 I don't notice it.

You can go into settings and adjust the color temperature.

On my unit at least the color temperature stays the same no matter what brightness level. You might want to call Samsung support?

Re: Screen turns shades of green

Samsung_Moderator — Wed, 04 Jan 2023 21:41:40 GMT

Hello, We understand the concern with the screen turning shades of green. This article explains more why you may see a green tint on your display. https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen

If the display becomes a permanent shade of green, there are some troubleshooting steps to try.

1. Test the phone in Safe Mode https://www.samsung.com/us/support/answer/ANS00062983/

2. Clear the cache partition of the phone

- Turn off phone

- Once off, hold down volume up and power buttons simultaneously

- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears

- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)

- Use power button to select.

3. Perform a backup and factory reset of the phone.

https://www.samsung.com/us/support/answer/ANS00062029/

If the screen does return to normal after completing these steps, a service evaluation is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html