https://us.community.samsung.com/t5/Galaxy-S22/Half-of-my-photo-video-albums-are-missing-in-the-gallery-app/m-p/2450412#M53599 The video and image files aren't supported on the new phone but they worked on the old phone.<BR /><BR />This happened to me when I went from iphone to galaxy.<BR /><BR />On your old phone, convert videos to h264 (MP4) and images to png/jpeg<BR /><BR />If you require uncompressed files then you'll need to spend sometime with Google and trying different apps out Mon, 28 Nov 2022 12:12:02 GMT GettingStarted-app 2022-11-28T12:12:02Z