topic My S22 Ultra came Spenless in Galaxy S22

My S22 Ultra came Spenless

Gapefiller — Mon, 01 Jan 2024 07:07:21 GMT

I have galaxy S22 Ultra for almost a year and love it! When I got the phone I noticed it had a huge hole on the bottom. Couple days later my buddy came over in which is more phone savvy then I was checking out my new phone and asked me where the S pen was. I had no clue what he was talking about until he explained it was suppose to come with the phone it was like a stylus pen. I was unaware that this model was suppose to have one an that was the hole for on the bottom. Apparently my phone came without one and not sure how to get one but imagine it would be covered under warranty or something but the shops I stopped in and asked they said they couldn't just give me a new Spen, how do I go about to get this S pen?

Re: Spenless

Patriot1776USA — Tue, 21 Mar 2023 13:08:50 GMT

I would go back to where you bought the phone and see what they can do. And if they can't do anything, then you will just need to buy one if you want. And I would check out Samsung, and Best buy on that

Re: Re: Spenless

Gapefiller — Tue, 21 Mar 2023 13:18:03 GMT

Are you aware of there price? I shouldnt have to buy one either if its suppose to come with one. My phone was sent in the mail to me.

Re: Spenless

UnicornCassie — Tue, 21 Mar 2023 13:34:23 GMT

Call who you bought it from and explain to them what you just did here. If it's supposed to come with one, then it's their job to replace it. Or samsungs job, one of the two. And don't let them tell you "it's been so long, you should've told us when you first got it" you tell them you didn't know and it's their job to fix this. Don't let them bully you. I didn't know the s22 had the built in pen. I thought it was only the s23 ultra. That's what I just got and I love it. So yeah call who you got the phone from and have them replace it.

Re: Re: Re: Spenless

Patriot1776USA — Tue, 21 Mar 2023 15:13:01 GMT

Sorry I don't know the prices

Re: Re: Spenless

Gapefiller — Tue, 21 Mar 2023 15:23:07 GMT

I guess Samsung Idk what number to call!

Re: Spenless

floydvoid — Tue, 21 Mar 2023 21:31:05 GMT

If you've had the phone for a year and just now realized you don't have an spen you probably clicked it by accident and it fell out a long time ago. Samsung Shop sells replacements for 50 bucks, but I've seen them sell cheaper on the site from time to time.

Re: Re: Spenless

Gapefiller — Tue, 21 Mar 2023 22:29:06 GMT

Ouch, no it literally did not have one when I opened the box, I wouldve noticed it seeing Im OCD clean freak!

Re: Re: Spenless

Samsung_Moderator — Thu, 23 Mar 2023 00:35:52 GMT

Hello Gapefiller, welcome to the Samsung Community. I understand you have realized your S22 Ultra is missing a Spen. A Spen can be purchased online at www.samsungpart.com or by phone at J&J International at 1(800)627-4368.