topic Re: Galaxy S22 Won't Scan QR Codes in Galaxy S22

Galaxy S22 Won't Scan QR Codes

ryancasler — Sun, 02 Apr 2023 17:17:43 GMT

In the main Camera app I can no longer scan QR codes even though the setting is on. I have tried turning Scene Optimization on and off but that doesn't help 100% of the time. I have had to download a separate barcode scanning app to scan codes.

Re: Galaxy S22 Won't Scan QR Codes

salbri — Sun, 02 Apr 2023 17:27:15 GMT

Try resting your settings not a factory setting

Re: Galaxy S22 Won't Scan QR Codes

c3aJeff — Mon, 03 Apr 2023 19:57:03 GMT

Same problem

Re: Galaxy S22 Won't Scan QR Codes

DHaasmeister — Tue, 04 Apr 2023 21:43:12 GMT

Same issue with me.

Re: Re: Galaxy S22 Won't Scan QR Codes

ryancasler — Wed, 05 Apr 2023 03:45:29 GMT

No thanks. Don't really feel like setting everything on my phone back up again for something that might not actually fix the problem. I'll use the other app.

Re: Galaxy S22 Won't Scan QR Codes

Shay2 — Sat, 08 Apr 2023 11:58:02 GMT

Same issue and receiving a camera failed error as well

Re: Galaxy S22 Won't Scan QR Codes

userhmI9YfJClg — Fri, 14 Apr 2023 00:52:17 GMT

Same problem here and hate resetting to factor settings. Fix issues

Re: Galaxy S22 Won't Scan QR Codes

DCTrim1 — Sat, 15 Apr 2023 12:38:15 GMT

Same issue here.

Re: Galaxy S22 Won't Scan QR Codes

Samsung_Moderator — Sat, 15 Apr 2023 14:35:10 GMT

Hey there! I can certainly understand how inconvenient it can be when your qr code isn't scanning. If you've already went through troubleshooting like cleaning your camera, trying it at different angles, and restarting your device, and it's still not working and not wanting to go through a factory data reset, I would suggest submitting an error report to our developers.

You can submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.