topic Re: Samsung Wallet in Galaxy S22

Unable to verify finger ID in Samsung Wallet

knight_rider_559 — Fri, 21 Apr 2023 22:37:41 GMT

I couldn't verify my finger ID just say try again and now I couldn't add my debit card say couldn't register try later. IS ANYONE GETTING SAME ISSUE PLEASE FIX IT NOW

Re: Samsung Wallet

WillTek — Fri, 21 Apr 2023 15:06:52 GMT

Hi, i dont have that problem i have the s23 ultra and its fine, but maybe try to add your finger print again hope this helps

Re: Re: Samsung Wallet

knight_rider_559 — Fri, 21 Apr 2023 15:10:58 GMT

I've try twice yesterday and I removed app the download again

Re: Re: Samsung Wallet

Samsung_Moderator — Fri, 21 Apr 2023 21:33:20 GMT

Hey, I can get why you are frustrated with the fingerprint ID not working correctly. We would like to thank you for bringing this to our attention. Try taking a look at these troubleshooting steps. It goes over what to do if your fingerprint ID is not working. Take a look at the link here: http://www.samsung.com/us/support/troubleshooting/TSG01201424/

Re: Unable to verify finger ID in Samsung Wallet

funva — Tue, 20 Jun 2023 08:24:35 GMT

This is a really bad way to do it, but there is a trick to getting the fingerprint to work on Samsung phones. It's to make sure you're finger that you're using is a little moist or oily. If you are using dry fingers miss the time it will not work.