topic Re: Re: Issues adding AMEX credit card to Samsung wallet in Galaxy S22

Issues adding AMEX credit card to Samsung wallet

mad_orsi — Tue, 30 May 2023 21:15:58 GMT

Hey everyone, recently i have been trying to add American Express credit card to Samsung wallet but i am not able to. The app itself captures everything from photo or NFC/manually but after typing all my card information and security code, the option "next" on the bottom of the screen is grayed out leaving you without any other option to add the card to your wallet. Anyone else experiencing the same issue here and if yes have you found any solutions?

Thanks in advance!

Re: Issues adding AMEX credit card to Samsung wallet

SuperBoop — Tue, 30 May 2023 22:14:14 GMT

I get the same issue but with my CashApp card. No issues with adding manually to Google pay.

Re: Re: Issues adding AMEX credit card to Samsung wallet

mad_orsi — Tue, 30 May 2023 22:46:41 GMT

Yeah i dont really understand why is that happening. Google pay is great too but the only reason im still using samsung wallet its because you can pay literally everywhere with it and it works also with older credit card machines that do not support contactless payments!

Re: Issues adding AMEX credit card to Samsung wallet

Samsung_Moderator — Wed, 31 May 2023 18:25:02 GMT

Hello mad_orsi, thank you for posting and welcome to the Samsung Community. I understand you are experiencing issues adding AMEX credit card to Samsung Wallet.
Please check with AMEX to see if you have an eligible American Express card for Samsung pay.
For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297.