topic Re: Re: Update in Galaxy S22

After update, phone is crashing, apps are not loading

Garcia1996 — Fri, 11 Aug 2023 20:36:13 GMT

To the ones that answered me ahahaha yes i am good i just think its pathetic that after this last update the phone 1 either crashes on me in the middle of doing something 2 it doesnt load anything and i have to close the apps and open it several of times.. its a joke you know?

Re: Update

VerbumVeritum — Thu, 10 Aug 2023 20:44:14 GMT

When did this start happening? What device do you have?

Re: After update, phone is crashing, apps are not loading

Spitfire2022 — Sat, 11 Nov 2023 00:56:34 GMT

Samsung Galaxy S21
The reboot started end of March/ 1st April,..
Just when the new OneUI updated. Now the latest issue I'm done with it! I'm in my 60's and don't need nor want hassles trying to use a phone. Trying to get help from Samsung was an ordeal.Sorry frustrated

Re: Re: Update

Garcia1996 — Thu, 10 Aug 2023 22:02:30 GMT

I have the 22 ultra I think and started like last week

Re: Re: Update

VerbumVeritum — Thu, 10 Aug 2023 23:22:05 GMT

Have you taken any troubleshooting steps so far? Does this happen only on Wi-Fi, or mobile network as well?

@Spitfire2022 Can you kindly describe what's going on in more detail?

Re: After update, phone is crashing, apps are not loading

Shad0wyDr3ams — Fri, 01 Sep 2023 22:57:02 GMT

Ive been having similar issues as stated above it happens on wifi or on 5g and ive even tried a factory reset and since august update i get force closes and crash notification all the time never had this issue before this update.

Re: After update, phone is crashing, apps are not loading

Shad0wyDr3ams — Fri, 01 Sep 2023 22:57:42 GMT

Just an fyi i have a s22 ultra unlocked xaa varient.

Re: After update, phone is crashing, apps are not loading

Samsung_Moderator — Tue, 28 May 2024 21:15:48 GMT

Hey there! I can certainly understand how frustrating it is when your apps are crashing and not working on your device. I see that you've even already tried a factory data reset! I do have a link with a few troubleshooting steps that may help http://www.samsung.com/us/support/troubleshooting/TSG01001496/

Also, give these a try https://www.samsung.com/us/support/troubleshooting/TSG01001416/

If after you try these, and you're still experiencing the apps crashing, in addition to contacting the developers you can also submit an error report by following these steps.

Samsung Members app > Get help > Send feedback > Error reports.

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician.

If the troubleshooting steps have not helped, or the recent update, we recommend taking the phone to a local authorized service location: https://www.samsung.com/us/support/service/location

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html