topic Re: Black screen Powerpoint in Galaxy S22

Black screen Powerpoint

bb15 — Wed, 16 Aug 2023 09:01:20 GMT

I have a brand new Galaxy S22. All the updates that needed to be done have been done. Android 13. Samsung OneUI 5.1. When I start Powerpoint in presentation mode, the screen goes black. The navigation buttons will remain visible, but the dia is NOT presented. Also when I use PowerPoint via a HDMI cable on the TV in deX mode, I have the same problem. When I stream Powerpoint via a Chromecast in presenting mode, the screen on the TV turns white. Clicking the "blank (or black) screen" button does not make the black screen go away. Is this a bug, or can Powerpoint not handle the hardware? Please a solution Very annoying, because I just bought this (expensive) phone to use this function for work

Re: Black screen Powerpoint

VerbumVeritum — Wed, 16 Aug 2023 09:09:06 GMT

Do you happen to have subtitles enabled?

Re: Black screen Powerpoint

bb15 — Sun, 20 Aug 2023 09:03:03 GMT

Hi, Thanks for your reaction! I searched in the settings of my telephone. At 'accessibility' I can found 'live subtitles ', but that is turned off. Still not working.. I like to hear from you for more suggestions..

Re: Black screen Powerpoint

bb15 — Tue, 22 Aug 2023 20:10:51 GMT

Re: Re: Black screen Powerpoint

VerbumVeritum — Tue, 22 Aug 2023 20:30:26 GMT

Are you located in the US?

Re: Re: Black screen Powerpoint

bb15 — Wed, 23 Aug 2023 22:15:02 GMT

No, I am in the Netherlands..

Re: Re: Re: Black screen Powerpoint

VerbumVeritum — Thu, 24 Aug 2023 01:39:39 GMT

Is dit de site die u zoekt?
Dit is de Samsung Community voor Nederland. Zij kunnen sneller en met betrouwbaardere informatie helpen. 🙂

https://eu.community.samsung.com/t5/nederlands/ct-p/nl?page=1&tab=setting:samsung.featured_topics