https://us.community.samsung.com/t5/Galaxy-S22/Locked-Out-After-Software-Update/m-p/2679341#M66683 <P>After doing the software update on 8/23/23, my Samsung Galaxy S22 Ultra restarted and asked me to enter my screen lock code. It did not recognize my code and has now locked me out. I have contacted technical support multiple times and have done all the recommended troubleshooting to get my phone unlocked or my files extracted but the issue is still not resolved. I had remote unlock enabled but it is not working. Is it possible to undo the software update or is there another option to get the phone to recognize the screen lock again without doing a factory reset?</P> Mon, 02 Oct 2023 22:33:32 GMT Members_mj7F8OI 2023-10-02T22:33:32Z