topic Re: Re: S22 ultra got white screen in Galaxy S22

S22 ultra got white screen

Mayank01 — Fri, 24 Nov 2023 13:55:54 GMT

Hi users recently my s22 ultra got white screen and I don't know how I was using it in night and when I woke up and told my mom to put it to charge she told me the screens glitched to white ,I was in shock and quickly saw what happened ,note that the phone was never dropped also it had no minor scratches also and being a trusted user I was in shock now I don't know what the issue is and as my phone's out of warranty I will have to pay a lumpy amount to get it fixed. The phone was not on the one ui 6 update it was still working on one ui 5.

Anyone facing the same issue?

Re: S22 ultra got white screen

Jeremiah82 — Fri, 24 Nov 2023 14:54:51 GMT

I've had my Galaxy S22 Ultra since day one release and I've not dropped mine or got any scratches on as it is in an Otterbox Defender case. To be honest, I don't know what this is. Could be a wallpaper or a short in a circuit. It could also be something as simple as visibility enhancement accidentally turned on. Maybe check the Grey scale. Can you go anywhere on that phone? Settings? Home screen?

Re: S22 ultra got white screen

Jeremiah82 — Fri, 24 Nov 2023 14:56:39 GMT

Another question: Why would you mention it not being on Android 14 One UI 6.0? That would literally have nothing to do with a "white out" screen.

Re: S22 ultra got white screen

userRpExGiXVSd — Fri, 24 Nov 2023 16:00:13 GMT

It's a known issue right now with the s22 and the update to 6.0
There is no known time frame for a fix either. Search the forum, there's a ton of people with the issue, including myself.

Re: S22 ultra got white screen

Mayank01 — Fri, 24 Nov 2023 19:26:38 GMT

No the screens fully white and I am barely able to see anything on the screen

Re: S22 ultra got white screen

Mayank01 — Fri, 24 Nov 2023 19:27:22 GMT

It definitely has many people are facing the same with Android 14 update on their devices

Re: Re: S22 ultra got white screen

Jeremiah82 — Sat, 25 Nov 2023 05:09:58 GMT

Interesting. I haven't seen that. Makes me question whether I should update it when it does hit my phone then.

Re: Re: S22 ultra got white screen

Jeremiah82 — Sat, 25 Nov 2023 05:10:45 GMT

Crazy. I did not hear about this. I've got like 12 buddies with S23 Ultras and they've all updated with no problems.

Re: S22 ultra got white screen

user3GWncE5mIY — Sat, 25 Nov 2023 16:42:54 GMT

Have you tried a hard reboot?

Re: Re: S22 ultra got white screen

userCUYaACa0XU — Tue, 28 Nov 2023 01:51:21 GMT

Yep, me too!

Re: S22 ultra got white screen

Mayank01 — Tue, 28 Nov 2023 05:20:59 GMT

I can't see the screen only anyways can you tell me how to hard reboot it

Re: S22 ultra got white screen

Samsung_Moderator — Sun, 03 Dec 2023 02:52:56 GMT

Hey there! I can absolutely see how frustrating it can be when your screen is not working.

You can do a hard reboot by press and hold the Power button and the Volume down button simultaneously for more than 7 seconds to restart it.

If that does not help I would suggest having a certified technician taking a look at the device!

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.