S22 Ultra Voice Mail crashes app

Dave0029 — Wed, 22 Nov 2023 01:19:57 GMT

Since today's update, I can't retrieve my Voice Mail the app GUI crashes and no way to put in pin number or hang up call/discount. Must let the call time-out.

Re: S22 Ultra Voice Mail crashes app

Samsung_Moderator — Sat, 25 Nov 2023 17:40:41 GMT

Hey there! I can certainly understand needing your voicemail to work as it was designed.

I would suggest clearing the cache of the app by

Open Settings and select Apps.
Find the app you want to clear, select it, and tap Storage.
Tap Clear cache.
If you want to delete all the data connected to that app, tap Clear data and then OK.

If you've cleared the cache and you're still having the same trouble, next I would suggest reaching out to your carrier due to voicemail being a carrier feature.

You can also submit an error report by

Samsung Members app > Get help > Send feedback > Error reports

I hope this helps!

topic Re: S22 Ultra Voice Mail crashes app in Galaxy S22

S22 Ultra Voice Mail crashes app

Re: S22 Ultra Voice Mail crashes app