topic Re: My S22 Ultra no longer shows in the SmartThings app after the new update? in Galaxy S22

My S22 Ultra no longer shows in the SmartThings app after the new update?

Patriot1776USA — Mon, 18 Dec 2023 23:33:14 GMT

I have a locked S22 Ultra on AT&T. Just a few days ago after having the new update, all of a sudden the app smart things no longer is having my phone on it. Even though my wife's phone does. And I matched her settings. Where before it did. I've cleared the cache. I've cleared all data. I've even unistalled the app, only to have still the same problem Any ideas or suggestions are greatly appreciated. Thank you in advance

Re: My S22 Ultra no longer shows in the SmartThings app after the new update?

Popsicle20 — Wed, 20 Dec 2023 22:03:16 GMT

I had the same problem with my phones not showing after a recent SmartThings update.

To fix the problem, I had to log out of my Samsung account and then log back in. I had to do this with each of the phones that wasn't showing in SmartThings.

Re: Re: My S22 Ultra no longer shows in the SmartThings app after the new upda..

Patriot1776USA — Wed, 20 Dec 2023 23:35:29 GMT

Thanks

Re: Re: Re: My S22 Ultra no longer shows in the SmartThings app after the new ..

Popsicle20 — Thu, 21 Dec 2023 02:07:01 GMT

Glad I could help