topic Top half of screen is not working on S22Ultra in Galaxy S22

Top half of screen is not working on S22Ultra

daaam — Thu, 14 Mar 2024 19:11:20 GMT

Sine the most recent update, the top half of the screen on my S22Ultra does not sense my finger. It will only work with my stylus!!! Help!

Re: Top half of screen is not working on S22Ultra

Njdan30 — Thu, 14 Mar 2024 19:27:26 GMT

Since last update I keep getting warnings about charger cables 12 brand new wires and 3 brand new wires, my old note 20 ultra and galaxy flip 5 have no issues, when my note 20 would only work with the pen it was hairline Crack in digitizer. Hope you get yours figured out. I wasted money on a new charger port only to have the same issue

Re: Top half of screen is not working on S22Ultra

Penia — Fri, 15 Mar 2024 23:35:03 GMT

I am having problems with my yahoo Mail app

Re: Top half of screen is not working on S22Ultra

Samsung_Moderator — Sat, 30 Mar 2024 14:50:27 GMT

Hey there! I can absolutely understand needing your entire screen to work as it was designed to!

I would suggest trying to back up your information and trying a factory data reset by following the below steps to see if it helps.

Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings. Tap Reset to confirm.

If after you try the reset and the top half of your screen is still not working the next thing I suggest is to have a certified technician take a look at the device.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.