topic Re: Have not received One UI 6.1, who is responsible in Galaxy S22

Have not received One UI 6.1, who is responsible

galaxy_guru — Mon, 08 Jul 2024 20:42:43 GMT

Who is responsible for sending updates to my phone? Carrier or Samsung because I was talking with Verizon and they were saying Samsung is responsible for sending out the One UI 6.1 update and not them.... Looking for clarification. Thanks in advance.

(Galaxy S22 Ultra)

Re: One UI 6.1

MsVirgo87 — Mon, 08 Jul 2024 20:13:07 GMT

Wait are you saying that you're with Verizon and didn't receive the 6.1 update yet?

Re: One UI 6.1

GaryB82 — Mon, 08 Jul 2024 20:31:14 GMT

Samsung sends the update to your carrier and then they push the update after they add stuff

Re: Re: One UI 6.1

galaxy_guru — Mon, 08 Jul 2024 20:43:06 GMT

Yes

Re: Re: One UI 6.1

galaxy_guru — Mon, 08 Jul 2024 20:44:23 GMT

Exactly what I thought

Re: Re: One UI 6.1

galaxy_guru — Mon, 08 Jul 2024 20:45:06 GMT

Do you know what I need to do to get it?

Re: Have not received One UI 6.1, who is responsible

bikegrand — Mon, 08 Jul 2024 21:05:44 GMT

We are having trouble lately with overly sensitive touch screen even when accidental touch protection is on.

Re: Re: Re: One UI 6.1

MsVirgo87 — Mon, 08 Jul 2024 21:21:05 GMT

That's crazy cause the s22 phones received the update last year October or November with Verizon

Re: Re: Re: One UI 6.1

MsVirgo87 — Mon, 08 Jul 2024 21:22:05 GMT

You been was supposed to get the update, Are you using Verizon Sim card?

Re: Re: Re: One UI 6.1

Intrinz1c — Mon, 08 Jul 2024 21:29:32 GMT

For clarity, who did you purchase the phone from originally? Verizon carrier store, Samsung directly, big box agent store, someplace else?

Re: Have not received One UI 6.1, who is responsible

Ryan891 — Mon, 08 Jul 2024 21:36:03 GMT

By any chance did you switch carriers after you bought the device? I've heard of some people not receiving updates on devices if they switched carriers for some reason

Re: Have not received One UI 6.1, who is responsible

MsRowan — Mon, 08 Jul 2024 22:28:35 GMT

Don't do it .....

Re: Re: Re: Re: One UI 6.1

galaxy_guru — Mon, 08 Jul 2024 22:58:21 GMT

Brought it from an individual for $200. In great condition. Guess they never updated it.

Re: Re: Re: Re: One UI 6.1

galaxy_guru — Mon, 08 Jul 2024 22:58:49 GMT

Yes

Re: Re: Re: Re: Re: One UI 6.1

Intrinz1c — Mon, 08 Jul 2024 23:07:50 GMT

When you boot up the phone, does it have a Verizon logo screen?

Re: Re: Re: Re: Re: One UI 6.1

MsVirgo87 — Mon, 08 Jul 2024 23:34:49 GMT

Go to a Verizon store and tell them u need a new Sim card

Re: Have not received One UI 6.1, who is responsible

meself — Tue, 09 Jul 2024 00:26:33 GMT

You should of received the update few months ago think Feb was 6.1 could be off what does it show for android and monthly about phone than scroll down for the month of latest android patch also at top there shows ui what is showing for ui

Re: Re: Re: Re: Re: Re: One UI 6.1

galaxy_guru — Tue, 09 Jul 2024 01:04:31 GMT

Yes

Re: Re: Re: Re: Re: Re: Re: One UI 6.1

Intrinz1c — Tue, 09 Jul 2024 01:07:49 GMT

Interesting. Best bet would be to contact Samsung support and drop by a service center. Some of them can manually push updates to devices. Hope that gets cleared up for you.

Re: Have not received One UI 6.1, who is responsible

lloyd420 — Tue, 09 Jul 2024 01:33:27 GMT

Carrier locked phones are bound for updates from the carrier itself. Samsung is not responsible for the delay after they released the update on the unlocked phones.