topic Re: Can't log in to Samsung Email in Galaxy S22

Can't log in to Samsung Email

usercvAdaRV7pT — Tue, 26 Nov 2024 14:48:49 GMT

I read my Gmail in Samsung Email on Samsung S22. After changing my Google password, Email asks me to enter my password, but when I click on the box, it disappears and takes me to a screen apparently either to create a Gmail account and associate my Gmail address with Samsung Email (I'm not sure what it's really asking me to do). In any event, when I start the process on the window it takes me to, it tells me that address is already in use. It then takes me back to the popup asking me to enter my password. I tap that and it disappears, and I am back in Groundhog Day.

Re: Can't log in to Samsung Email

Samsung_Moderator — Tue, 26 Nov 2024 17:06:34 GMT

Hello, Welcome to the Community. We understand how frustrating it is to not be able to access your emails in the app.

Have you tried clearing the cache and data of the email app, and then add your account back to the app? https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

Re: Can't log in to Samsung Email

usercvAdaRV7pT — Tue, 26 Nov 2024 17:30:37 GMT

Thank you all for your help. This has been my best experience with a user community!

Re: Can't log in to Samsung Email

Samsung_Moderator — Tue, 26 Nov 2024 20:38:17 GMT

You are most welcome! Please do not hesitate to reach out again if you have additional questions!