topic Re: Re: Re: S22 keeps freezing/crashing, then rests in Galaxy S22

S22 keeps freezing/crashing, then resets even after a factory reset

userhQo2WqIoPQ — Wed, 08 Jan 2025 19:31:26 GMT

No matter what I do with clear cache factory reset. My phone will freeze then force reset it self multiple times a day and also boot loops sometimes why im very upset its been only 3 years and my phone is acting trash after these recent updates

Re: S22 keeps freezing/crashing, then rests

MrGhoul — Wed, 08 Jan 2025 03:53:00 GMT

Send feedback to samsung through the homepage of the members app > tap support > tap send feedback.

Re: S22 keeps freezing/crashing, then rests

Lilipop2020 — Wed, 08 Jan 2025 04:06:08 GMT

I'm having the same issue! It did a random update and then crashed. Now I can't get into my phone 😔

Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 04:16:06 GMT

I already did that and I'll keep doing it my 20th time doing that with in a week

Re: Re: Re: S22 keeps freezing/crashing, then rests

MrGhoul — Wed, 08 Jan 2025 04:27:50 GMT

This has been an issue among S22 users, specifically facing random bootloops.
https://www.androidauthority.com/samsung-galaxy-s22-bootloop-issue-freezer-fix-3512114/

Re: S22 keeps freezing/crashing, then rests

meself — Wed, 08 Jan 2025 04:41:49 GMT

Not sure when the fix will be but it's a known issue

Re: Re: Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 05:14:22 GMT

Thanks for the info

Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 06:41:15 GMT

Change the memory size form 4Gb to 8Gb let me know if it does it again

Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 06:41:42 GMT

I have a s22 and it's working fine like a brand new phone

Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 09:18:09 GMT

I did still acts the same

Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 09:19:03 GMT

That was also my first thought

Re: Re: Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 09:19:20 GMT

Yeah i would just give up on it because my s22 is working fine so I'm guessing it's because of the last update you did

Re: Re: Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 09:19:38 GMT

Yeah that was mine to

Re: Re: Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 09:22:05 GMT

I think a after they gave us the last security update it tucked up people's phones so people are complaining about it and on how it cost a **bleep** ton to fix

Re: Re: Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 09:23:28 GMT

Ya heard and saw some post where they just got to replace the mother board because of kernel errors

Re: Re: Re: Re: Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 09:25:40 GMT

Yeah motherboards are like $130 to replace it yourself but that's if you wanna do that

Re: Re: Re: Re: Re: Re: S22 keeps freezing/crashing, then rests

userhQo2WqIoPQ — Wed, 08 Jan 2025 09:27:37 GMT

I mean, at this point , I'm considering it would be cheaper than going to an authorized store

Re: Re: Re: Re: Re: Re: Re: S22 keeps freezing/crashing, then rests

RedheadedEar86 — Wed, 08 Jan 2025 09:28:37 GMT

Yeah it's way cheaper than going to a retail store for sure

Re: S22 keeps freezing/crashing, then resets even after a factory reset

Samsung_Moderator — Wed, 08 Jan 2025 19:35:58 GMT

Hello, thanks for reaching out about this, and I am sorry to hear even a device cache clear and factory reset has not helped (guide here for reference, but try this step last: https://www.samsung.com/us/support/answer/ANS00062029/).

Have you tried Safe mode to see if this could be caused by a third-party app? If the device functions properly within Safe mode, then uninstall third-party applications until the device behaves as expected: https://www.samsung.com/us/support/answer/ANS10003495/

The next thing to do is check for an update: https://www.samsung.com/us/support/answer/ANS00077582/

If the troubleshooting doesn't prevent the freezing, crashing, then resets, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html