topic Re: Verison button not showing in Diagnostic Tool in Galaxy S22

Version button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 18:09:46 GMT

Hi, so i bought new S22 Ultra and i wanted to test it through everything in test mode, but when i wanted to press the verison button, I can't find it in the test mode while other people have it!

Re: Verison button not showing in Diagnostic Tool

LongHiker — Wed, 26 Mar 2025 15:35:51 GMT

@1Nasser Sorry but I think you have a typo? Do you mean "version" or "Verizon" or "vibration" or ???

Re: Verison button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 15:48:48 GMT

the "verison" button not showing in testing mode

Re: Verison button not showing in Diagnostic Tool

LongHiker — Wed, 26 Mar 2025 15:51:47 GMT

@1Nasser I have no clue what that is.

Re: Verison button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 16:17:37 GMT

Ok i tried to send a picture but i can't, however it is the last button when you run the testing mode using *#0*# aside of loopback and named "verison" its showing to people from what i see in youtube but not showing to me, could this possibly mean my phone is renewed or fake !?

Re: Verison button not showing in Diagnostic Tool

LongHiker — Wed, 26 Mar 2025 16:25:51 GMT

"verison" isn't an English word.

Re: Verison button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 16:32:30 GMT

sorry man my bad i just noticed, it is "Version" that not showing in Diagnostic Tool/testing mode

Re: Re: Verison button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 18:35:50 GMT

To upload a photo, press the + button next to the text box. Select a picture, then done.

Re: Version button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 18:39:50 GMT

Are you running tests through the phone dialer?

Re: Re: Verison button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 18:41:08 GMT

I think the poster is running tests through the phone dialer. The code they put on here is not a valid code.

Re: Version button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 18:53:42 GMT

i am running tests through the Diagnostic Tool. but there is one missing which made ask about it

https://prnt.sc/OY4iME6K0BX1

based on this picture from the link, i don't have that one while other people do.

Re: Re: Version button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 19:05:40 GMT

The diagnostic tool where?
In the members app?
How are you getting to that screen?
Where are you located?
Who is your carrier?

Re: Version button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 19:54:38 GMT

tool access through *#0*# im located in MiddleEast my phone is made in vietnam hope

it has another name which is testing mode

Re: Version button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 20:22:47 GMT

Yes i do.

by : *#0*#

Re: Version button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 20:25:07 GMT

This is a US board, we don't have that on our carriers.

Re: Version button not showing in Diagnostic Tool

1Nasser — Wed, 26 Mar 2025 20:52:57 GMT

Oh, okay then how do i contact my carrier ? im kinda lost on it

Re: Re: Version button not showing in Diagnostic Tool

Robin621k — Wed, 26 Mar 2025 20:55:58 GMT

I wouldn't know!

Re: Re: Version button not showing in Diagnostic Tool

Samsung_Moderator — Thu, 27 Mar 2025 00:25:55 GMT

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.