topic Re: Re: Help I'm locked out! in Galaxy S22

Help I'm locked out!

GalaxyUser7777 — Mon, 07 Apr 2025 21:45:37 GMT

I didn't forget my pin, but my Galaxy S22 isn't accepting my pin and has locked me out! How can I bypass this lock or reset the pin without a hard factory reset? I don't want to lose everything I have on the phone!

Re: Help I'm locked out!

GaryB82 — Mon, 07 Apr 2025 21:47:11 GMT

The only way is to factory reset since they are no way to bypass the screen lock

Re: Re: Help I'm locked out!

GalaxyUser7777 — Mon, 07 Apr 2025 21:50:45 GMT

Thank you for your quick response! I'm so sad! This is going to be awful!

Re: Re: Help I'm locked out!

GaryB82 — Mon, 07 Apr 2025 21:51:44 GMT

All you have to do is a reset and restore from your back up and the phone should be just like it was

Re: Re: Re: Help I'm locked out!

GalaxyUser7777 — Mon, 07 Apr 2025 21:55:03 GMT

How do you do it from a back up? I thought a factory reset would clear all information.

Re: Re: Re: Help I'm locked out!

GaryB82 — Mon, 07 Apr 2025 21:57:52 GMT

Once you reset you will get the option to setup the device when you sign in to your google and samsung accounts its been awhile since I had to do it

https://www.samsung.com/ie/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

Re: Re: Re: Re: Help I'm locked out!

GalaxyUser7777 — Mon, 07 Apr 2025 21:58:19 GMT

Ok, so all may not be lost. Thank you for the thread of hope!

Re: Re: Re: Re: Help I'm locked out!

GaryB82 — Mon, 07 Apr 2025 22:01:22 GMT

No if your phone was backup regular to google and stuff everything should be just like it was before the reset.

Re: Re: Re: Re: Re: Help I'm locked out!

GalaxyUser7777 — Mon, 07 Apr 2025 22:02:17 GMT

Ok, thanks!

Re: Re: Re: Re: Re: Help I'm locked out!

GaryB82 — Mon, 07 Apr 2025 22:04:53 GMT

your welcome happy to help

Re: Help I'm locked out!

DJLDJL — Thu, 01 May 2025 08:37:05 GMT

I have the same issue, also on an S22, but in my case I cannot even enter my pin because after typing it in (4 digits), the OK button is still greyed out, so I can't even TRY to enter my pin.

I don't think I have ever set up any backups for this phone, so if I have to factory reset it, I will indeed lose EVERYTHING, so that is a horrible solution for me, for a problem that is not my fault.

OP, was that your issue too, or did your phone just say the pin was incorrect?

What did you end up doing? Did you do a factory reset? Were you able to restore a backup of your stuff? Did you find a different way to get back into your phone somehow?

How did your story end?

Re: Re: Help I'm locked out!

GalaxyUser7777 — Thu, 01 May 2025 15:25:56 GMT

It was actually on my dad's phone. I was able to get in after guessing a missed digit for his password. Apparently he did mess up his password when trying to adjust settings, but in the end, he didn't lose anything since we didn't have to re-set. I'm sorry this is happening to you! I know how stressful and frustrating it is! Good luck!

Re: Help I'm locked out!

userymBOuhyzvi — Sun, 22 Jun 2025 06:55:29 GMT

this is happening to me right now. I'm terrified that it's going to make me lose all my most recent pictures if it makes me reset. It doesn't look like the most recent are in my onedrive and the samsung cloud says it doesn't do the gallery. It didn't like my code and then said I tried too many times and it locked me out permanently and to call customer service. They haven't answered me yet and I can't get a hold of an actual person. The pictures and last video of my late husband are on there and I'm absolutely heartbroken thinking they might have to factory reset my phone for something I didn't do. Can't they just unlock it like they locked it????😭

Re: Help I'm locked out!

Pnorr — Sat, 19 Jul 2025 12:25:48 GMT

Got new phone number and email trying to access samsung account

Re: Help I'm locked out!

Sardonyx — Fri, 31 Oct 2025 15:16:37 GMT

Woke up this morning and couldn't gain access to my phone, Galaxy 25 ultra. I did not have a lock/pin set up due to incident with previous phone. Actually I fell asleep playing game. Instead of phone dying out it locked me out so when I tried to get back in it asked for a pin that was never created. Phone been down for 3 days and can not gain access. I do not was to do a factory reset because unsure if it did a phone backup. Was there a new update, I heard someone say they had same problem after a "update". It's funny because I can receive calls. Can I get some help.

Re: Help I'm locked out!

wrath1 — Mon, 08 Dec 2025 04:53:37 GMT

This is for my 50" CRYSTAL UHD

Re: Help I'm locked out!

wrath1 — Mon, 08 Dec 2025 04:54:02 GMT

The default does not work