topic Re: No option to add a payment card to Wallet on S22 in Galaxy S22

No option to add a payment card to Wallet on S22

Y2L2 — Mon, 07 Apr 2025 12:49:39 GMT

Hello folks

Having S22 with OS 6.1, my Samsung Wallet doesn´t give me an option to add a payment card.
Memberships, Vouchers, Samsung Pass, Digital keys and Boarding passes are all there, but no button to add a payment card. Restarts didn't help. Any suggestions how to resolve it?

Many thanks.

Re: no option to add a payment card to Wallet on S22

jcif23 — Mon, 07 Apr 2025 10:44:42 GMT

uninstall and reinstall the samsung wallet app, it should work

Re: No option to add a payment card to Wallet on S22

Tidbitty — Mon, 07 Apr 2025 14:50:17 GMT

The Plus in the upper right corner? When you are on that page?

Re: No option to add a payment card to Wallet on S22

HotGates — Tue, 08 Apr 2025 02:50:09 GMT

Same here Galaxy S25 Ultra, I see no add payment card is this something to do with which country your in? Google Wallet is so much easier but would like to use Samsung apps more.

Re: no option to add a payment card to Wallet on S22

Y2L2 — Tue, 08 Apr 2025 07:04:29 GMT

Thanks for the tip!

I uninstalled and reinstalled again to saw a pop-up about country of use, that made me thinking...

It turned out my current country - NL - does not alllow adding a payment card. When uninstalled and reinstalled again and chose another EU country - the menu appeared and that local card was added without an issue.
Moreover it turned out that choice of countries in Wallet depends on the country of the purchase of the phone itself. So even when one buys an unlocked phone in a foreign country, the Wallet will only allow payment cards from that country & region.

Even if Samsung has its reasons for the abouve restrictions, it's highly annolying that this isn't clearly mentioned anywhere. It would be so easy, just to add a pop-up mentioning this to users instead of making them spend hours trying to "resolve" his own issue.

Re: No option to add a payment card to Wallet on S22

Y2L2 — Tue, 08 Apr 2025 07:08:37 GMT

Thanks. Yes, the country appeared to be an issue. see the full story in my comment above.

Re: Re: no option to add a payment card to Wallet on S22

jcif23 — Tue, 08 Apr 2025 10:31:56 GMT

I had a corporate card I have from my job and for some reason I was having that same issue (not the country of use) and my debit & credit card wasn't being added to my samsung wallet and I uninstall and reinstall the app and it worked, I hate carrying so many cards at times

Re: no option to add a payment card to Wallet on S22

HotGates — Tue, 08 Apr 2025 15:44:07 GMT

So I guess it is my country Greece that doesn't allow it? Hopefully they will add it in the future.

Re: Re: no option to add a payment card to Wallet on S22

realaud — Wed, 09 Apr 2025 17:39:22 GMT

That may be a bank restriction, not a Samsung one. Samsung Wallet is convenient when you have a Samsung phone, but it can ONLY ne used on Samsung devices (as most Samsung apps). Google Wallet is more universal, so perhaps you'd be better off using that. Incidentally, you can use both wallets concurrently on your phone, so you can use both and decide which is more beneficial to you.