topic Re: Heic in Galaxy S23

Pictures switched to HEIC, how can I get it back to JPEG?

maryannes — Thu, 07 Sep 2023 20:34:46 GMT

Why did my picture first turn to heic and how to get it back to jpeg?

Re: Heic

VerbumVeritum — Thu, 07 Sep 2023 14:01:43 GMT

Do you have HEIC pictures enabled in your camera settings?

Re: Heic

maryannes — Thu, 07 Sep 2023 14:08:29 GMT

Not that I'm aware of. It just all of a sudden started doing it yesterday when I emailed a pic it can't be opened and said its HEIC that's All I know.

Re: Heic

maryannes — Thu, 07 Sep 2023 14:08:50 GMT

How do I check? How wouldn't I disable that if that's what it is?

Re: Re: Heic

VerbumVeritum — Thu, 07 Sep 2023 14:32:29 GMT

From the Camera app, select the Settings cog wheel. Select Advance picture options and see if High efficiency pictures are toggled on.

Re: Heic

maryannes — Thu, 07 Sep 2023 14:40:48 GMT

Thank you!!! Somehow it got changed to high efficiency but it looks like the pictures that were taken with the HEIC I cannot convert back to jpeg for some reason. Do you know how I could fix that?

Re: Re: Heic

VerbumVeritum — Thu, 07 Sep 2023 15:11:00 GMT

From the Camera app, select the Settings cog wheel>Advance picture options>see if High efficiency pictures are toggled on.

There are some apps or websites that can convert your imagines. Here is a site I found in my brief time looking.

https://cloudconvert.com/heic-to-jpg

Re: Heic

maryannes — Thu, 07 Sep 2023 14:50:35 GMT

Thanks so much!!

Re: Re: Heic

VerbumVeritum — Thu, 07 Sep 2023 14:55:07 GMT

My pleasure! 😀 If you felt like I resolved your concern, kindly mark this topic as solved (three dots, accept as solution) by my post concerning how to disable High efficiency pictures. This way, the information will stay active in the Community to benefit other Members as well!