Always on display bug

nuclear412 — Wed, 13 Sep 2023 13:44:05 GMT

I have been having this this issue where I would turn on AOD and as soon at I turn off my display to see it, it turns itself off. Do any of you have a fix to this issue?

Re: Always on display bug

TipsyTrex — Wed, 13 Sep 2023 14:15:26 GMT

Settings>lock screen>always on display>choose always show

Re: Re: Always on display bug

nuclear412 — Wed, 13 Sep 2023 21:32:57 GMT

I do that, but it turns itself off as I turn off the screen

Re: Always on display bug

SamsungModerator1 — Fri, 15 Sep 2023 19:20:35 GMT

Hello, We understand how frustrating it can be to discover your AOD has turned off. There are some steps to try to correct this behavior.

1. Try clearing the app cache. https://www.samsung.com/us/support/answer/ANS00077611/

2. Go to Settings>Apps>AlwaysOnDisplay.

Select Battery.

Check that the app is Unrestricted.

3. Clear cache partition and repair apps in the recovery menu.

To get to recovery mode:

- Turn off phone

- Once off, hold down volume up and power buttons simultaneously

- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears

- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)

- Use power button to select.

- Run the repair apps option and your device will restart.

4. Perform a complete backup of your data and factory reset the phone. https://www.samsung.com/us/support/answer/ANS00062029/

If the AOD continues to turn off at unscheduled times, we recommend submitting an error report. https://www.samsung.com/latin_en/support/mobile-devices/how-to-report-error-using-samsung-members-ap...

topic Re: Always on display bug in Galaxy S23

Always on display bug

Re: Always on display bug

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Re: Always on display bug