topic Re: Visual voicemail app in Galaxy S23

Visual voicemail app not installed on my unlocked phone

user36DblCviJT — Tue, 09 Apr 2024 23:14:11 GMT

Why is it not installed on my Unlocked phone? And unable to use it.

I have read numerous posts from answers from Samsung "ambassadors" claiming that it's my carrier's fault (T mobile) and when I get on the phone with them, they say they don't have any control over any apps on my phone.

I don't know who to believe.

This feature on iPhone and Google Pixels work seamlessly, why can't Samsung???

Re: Visual voicemail app

ShadowArtist201 — Sun, 19 Feb 2023 00:58:59 GMT

When you go to "Phone > Keypad" and select the 3 dots in the top right corner, do you see "Visual Voicemail"? It should be above "Settings".

Re: Visual voicemail app

user36DblCviJT — Sat, 18 Feb 2023 19:35:30 GMT

Nope. Just "voicemail"

Re: Visual voicemail app

ButtaBean_42 — Sat, 18 Feb 2023 20:23:42 GMT

As far as I know the app just says Voicemail not Visual Voicemail do you have an app that says Voicemail

Re: Re: Visual voicemail app

user36DblCviJT — Sat, 18 Feb 2023 20:33:29 GMT

Nope not there, (searched with Show System App)

Re: Re: Re: Visual voicemail app

ButtaBean_42 — Sat, 18 Feb 2023 21:45:33 GMT

It's not in System Apps

Re: Visual voicemail app

LongHiker — Sat, 18 Feb 2023 21:50:04 GMT

@user36DblCviJT Visual voicemail is a carrier supplied service.

If you buy a carrier locked device, they preinstall visual voicemail in the firmware.

If you buy an unlocked device, some carriers allow you to download and use their visual voicemail software and some do not.

If you want great visual voicemail which provides great speech to text, use Google Voice. Download the Google Voice app, grab a number. Then forward your carrier provided number to the Google Voice number in this scenarios:

Forward when busy
Forward when unanswered
Forward when unreachable

Re: Re: Re: Re: Visual voicemail app

user36DblCviJT — Sat, 18 Feb 2023 21:50:17 GMT

I see, well... it's not there... and direct galaxy store link says incompatible with device... sigh

Re: Re: Visual voicemail app

user36DblCviJT — Sat, 18 Feb 2023 21:54:43 GMT

I see, thank you for a work around.

I'm just very disappointed that I can't use Android native visual voicemail and use an alternative solution.