topic Re: Corrupted video after trying to restore to original in Galaxy S23

Corrupted video after trying to restore to original

userPWMAMBVrYO — Sun, 19 Nov 2023 14:33:09 GMT

Last night I was editing (cropped the image) a video. After watching it I realized it cropped some of the images in the video removing part that I wanted. I went to restore it back to original, it turned white and now it shows up with the picture of a clip and an !. Now it tells me video cannot be played. Please help. This was my son's final marching band performance since he's a senior.

Re: Corrupted video after trying to restore to original

Shizueno — Wed, 31 Jan 2024 13:20:28 GMT

Same thing happened to me, I trimmed a video and when I was reverting it back to original, it lagged for a bit and the video broke.

Re: Corrupted video after trying to restore to original

laika11 — Thu, 01 Feb 2024 05:32:03 GMT

Happened to my video just right now. Please do something samsung!

Re: Corrupted video after trying to restore to original

SamsungModerator1 — Sat, 03 Feb 2024 17:44:39 GMT

Hey there! I can absolutely understand wanting to restore video's back to their original form. I would suggest submitting an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.