topic Re: QRcodes in Galaxy S23

My phone won't scan QR codes anymore

userzMLeUqUe8f — Tue, 13 Feb 2024 16:22:13 GMT

Help, my phone won't scan QR codes anymore. I've restarted my phone and that did nothing. Any suggestions

Re: QRcodes

LordVako — Sun, 11 Feb 2024 04:32:46 GMT

What model? What are you using to scan?

Re: Re: QRcodes

userzMLeUqUe8f — Sun, 11 Feb 2024 05:31:30 GMT

It's the S23 ultra and I'm trying to use my camera

Re: Re: Re: QRcodes

LordVako — Sun, 11 Feb 2024 05:37:11 GMT

Are you using any app? If so which?

Re: QRcodes

Belaythatorder — Sun, 11 Feb 2024 06:38:22 GMT

A couple of pieces of troubleshooting: open camera app settings and make sure scan QR codes hasn't been toggled off. If this started after a recent security or OS update I recommend performing a partition cache clear which is good for weeding out the software bugs they sometimes bring. Here are the steps:
https://www.hardreset.info/devices/samsung/samsung-galaxy-s23/wipe-cache/

Re: Re: Re: Re: QRcodes

userzMLeUqUe8f — Sun, 11 Feb 2024 06:06:33 GMT

No just my camera, it's always worked before. I did try Google lens and it read qr code just fine.

Re: Re: QRcodes

userzMLeUqUe8f — Sun, 11 Feb 2024 06:11:42 GMT

It was the toggle switch! Thank you so much it was driving me crazy!!

Re: Re: Re: QRcodes

Belaythatorder — Sun, 11 Feb 2024 06:37:03 GMT

You're welcome...glad you got it worked out!

Re: QRcodes

LordVako — Sun, 11 Feb 2024 06:48:28 GMT

🤦🏻🤷🏻

Re: QRcodes

Popsicle20 — Sun, 11 Feb 2024 12:32:42 GMT

I'm glad you were able to find and fix the issue with your camera.

In case you need them, here are two other ways to scan QR codes with your phone.

There is a tile on the Quick Panel (see screenshot). I've changed my panel a bit, so I don't remember whether this tile shows by default or needs to be added.

The Samsung Internet browser will also scan QR codes. Tap the three-lines menu in the bottom right corner and then tap the icon labeled "QR Code scanner". (These buttons can be moved around, so yours may not be in the same place as mine.)