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  <channel>
    <title>topic Re: Service Provider Outage in Galaxy S23</title>
    <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819266#M35960</link>
    <description>&lt;P&gt;&lt;FONT size="5"&gt;&lt;STRONG&gt;*UPDATE - 2/22 5:18 pm EST*&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&lt;EM&gt;&lt;STRONG&gt;All services should have been restored to affected customers. If you're still having trouble making calls or receiving text messages, please contact your Carrier/Service Provider for further assistance.&amp;nbsp; If you have performed all troubleshooting with your carrier, and are still unable to connect to the cellular network we would recommend reaching out to a certified technician for diagnostics. &lt;A href="http://www.samsung.com/us/support/service" target="_blank"&gt;http://www.samsung.com/us/support/service&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/EM&gt;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;*********************&lt;/P&gt;
&lt;P style="margin: 0;"&gt;Hello everyone, Thank you for reaching out. We understand how upsetting it is when you are unable to connect to and use your network services. We have been notified there is a major carrier outage that is affecting multiple providers. The carrier teams are working to restore service.&amp;nbsp;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;FONT size="5"&gt;Questions regarding restoration of services should be directed to your service provider, as this is not a device concern.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;*********************&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;Please also Like this post to bring more attention to the thread for the engineers.&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;*Update*&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&lt;EM&gt;Thank you for your patience as the network providers work to resolve the outage as quickly as possible. &lt;/EM&gt;&amp;nbsp;&lt;EM&gt;If you have access to Wi-Fi, utilizing the Wi-Fi calling feature on your device is an option. This feature allows you to make and receive calls over a Wi-Fi network.&lt;/EM&gt;&lt;/P&gt;
&lt;P style="margin: 0;"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Steps to Turn on Wi-Fi Calling:&lt;/STRONG&gt;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Navigate to and open &lt;STRONG&gt;Settings&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Tap &lt;STRONG&gt;Connections&lt;/STRONG&gt;, and then tap &lt;STRONG&gt;Wi-Fi Calling&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Tap the&amp;nbsp;&lt;STRONG&gt;switch&lt;/STRONG&gt;&amp;nbsp;to turn the feature on. If you receive a popup asking you to enter your Emergency contact information, review and enter the requested information, and then tap&amp;nbsp;&lt;STRONG&gt;Save&lt;/STRONG&gt;.&lt;BR /&gt;&lt;STRONG&gt;Note:&lt;/STRONG&gt;&amp;nbsp;You must be connected to a Wi-Fi network and have active service via a SIM or eSIM to enable Wi-Fi Calling.&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SamsungJustin_0-1708628698545.jpeg" style="width: 400px;"&gt;&lt;img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1134468iDC37C3D313A5447C/image-size/medium?v=v2&amp;amp;px=400" role="button" title="SamsungJustin_0-1708628698545.jpeg" alt="SamsungJustin_0-1708628698545.jpeg" /&gt;&lt;/span&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI&gt;Wi-Fi calls will now be enabled. To turn Wi-Fi Calling off, just tap the&amp;nbsp;&lt;STRONG&gt;switch&lt;/STRONG&gt;&amp;nbsp;again.&lt;/LI&gt;
&lt;LI&gt;On some phones, you can also enable Wi-Fi Calling from the Quick settings panel. Swipe down from the top of the screen using two fingers, and then tap the&amp;nbsp;&lt;STRONG&gt;Wi-Fi Calling&lt;/STRONG&gt;&amp;nbsp;icon to turn it on.&lt;/LI&gt;
&lt;/OL&gt;</description>
    <pubDate>Thu, 14 Mar 2024 14:48:41 GMT</pubDate>
    <dc:creator>SamsungModerator1</dc:creator>
    <dc:date>2024-03-14T14:48:41Z</dc:date>
    <item>
      <title>Service Provider Outage</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819165#M35926</link>
      <description>&lt;P&gt;Is your phone network not working too?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 04:53:34 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819165#M35926</guid>
      <dc:creator>useryq2sWOht1S</dc:creator>
      <dc:date>2024-03-18T04:53:34Z</dc:date>
    </item>
    <item>
      <title>Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819056#M36072</link>
      <description>&lt;SPAN&gt;I have a Samsung galaxy A54 my husband has an A32&amp;nbsp;either of is can text each other it won't deliver just says sent also service keeps going out where they'll be one bar the a circle with a line thru it is anyone else having these issues oh I also can't do my new software update it says it was interrupted and try again in 24 hours&lt;/SPAN&gt;</description>
      <pubDate>Thu, 22 Feb 2024 10:46:38 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819056#M36072</guid>
      <dc:creator>JanSchutz21</dc:creator>
      <dc:date>2024-02-22T10:46:38Z</dc:date>
    </item>
    <item>
      <title>Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819061#M36073</link>
      <description>It's saying my phone has no service when the bill is paid so I don't know what's going on with this phone</description>
      <pubDate>Thu, 22 Feb 2024 10:53:45 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819061#M36073</guid>
      <dc:creator>swag73</dc:creator>
      <dc:date>2024-02-22T10:53:45Z</dc:date>
    </item>
    <item>
      <title>Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819062#M36074</link>
      <description>Which phone do you have yes our are both paid as well I'm gonna have to get a hold of cricket bc that's mine n my husband's carrier that way I can see if it's that or something with the software</description>
      <pubDate>Thu, 22 Feb 2024 10:55:36 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819062#M36074</guid>
      <dc:creator>JanSchutz21</dc:creator>
      <dc:date>2024-02-22T10:55:36Z</dc:date>
    </item>
    <item>
      <title>Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819063#M36075</link>
      <description>It could be cellular outage in the US. I also have similar issue.&lt;BR /&gt;&lt;A href="https://www.cnbc.com/2024/02/22/cellular-outage-in-us-hits-att-t-mobile-and-verizon-users-downdetector-shows-.html" target="_blank"&gt;https://www.cnbc.com/2024/02/22/cellular-outage-in-us-hits-att-t-mobile-and-verizon-users-downdetector-shows-.html&lt;/A&gt;</description>
      <pubDate>Thu, 22 Feb 2024 10:57:24 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819063#M36075</guid>
      <dc:creator>userZNnTdcqwZP</dc:creator>
      <dc:date>2024-02-22T10:57:24Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819064#M36076</link>
      <description>Mine too</description>
      <pubDate>Thu, 22 Feb 2024 10:57:10 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819064#M36076</guid>
      <dc:creator>swag73</dc:creator>
      <dc:date>2024-02-22T10:57:10Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819065#M36077</link>
      <description>The whole US</description>
      <pubDate>Thu, 22 Feb 2024 10:57:23 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819065#M36077</guid>
      <dc:creator>JanSchutz21</dc:creator>
      <dc:date>2024-02-22T10:57:23Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819067#M36078</link>
      <description>Not really sure. It just happened this early morning.</description>
      <pubDate>Thu, 22 Feb 2024 10:57:58 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819067#M36078</guid>
      <dc:creator>userZNnTdcqwZP</dc:creator>
      <dc:date>2024-02-22T10:57:58Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819069#M36079</link>
      <description>Hopefully they get that figured out thank you for the info very helpful</description>
      <pubDate>Thu, 22 Feb 2024 11:04:22 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819069#M36079</guid>
      <dc:creator>JanSchutz21</dc:creator>
      <dc:date>2024-02-22T11:04:22Z</dc:date>
    </item>
    <item>
      <title>Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819070#M36080</link>
      <description>I got access to the 4G band on my s24 ultra recently. No 5G right now..</description>
      <pubDate>Thu, 22 Feb 2024 11:07:33 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819070#M36080</guid>
      <dc:creator>usera7gyEUOnUE</dc:creator>
      <dc:date>2024-02-22T11:07:33Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819073#M36081</link>
      <description>So is it the 5g towers this happened to or all of the service for the carriers bc where we live there's no 5g towers</description>
      <pubDate>Thu, 22 Feb 2024 11:08:46 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819073#M36081</guid>
      <dc:creator>JanSchutz21</dc:creator>
      <dc:date>2024-02-22T11:08:46Z</dc:date>
    </item>
    <item>
      <title>Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819082#M36082</link>
      <description>Maybe your phone needs a software update I would go to whatever carrier you have I would go and see whats going on with it</description>
      <pubDate>Thu, 22 Feb 2024 11:20:59 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819082#M36082</guid>
      <dc:creator>BubuA123</dc:creator>
      <dc:date>2024-02-22T11:20:59Z</dc:date>
    </item>
    <item>
      <title>Upset customer</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819087#M36068</link>
      <description>&lt;SPAN&gt;I am very disappointed in the service I have been receiving from at&amp;amp;t the past few months ever since I upgraded to the z flip 5.&amp;nbsp;I can not get a reasonable answer or explanation why my monthly bill is always flucuating month&amp;nbsp;and I was told it wouldn't.&amp;nbsp;Paid the phone off, yet my bill still remains the same basically as if I was still leasing the phone. Now my phone is reading not registered to a network. I do drive&amp;nbsp;lyft and now I can't drive this morning because I have no phone service you guys are messing with my money. You need to have better representation for the company at this point i am about ready to cancel you guys and leave bad reviews on every platform out there.&lt;/SPAN&gt;</description>
      <pubDate>Thu, 22 Feb 2024 11:22:32 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819087#M36068</guid>
      <dc:creator>maddMax</dc:creator>
      <dc:date>2024-02-22T11:22:32Z</dc:date>
    </item>
    <item>
      <title>Re: Upset customer</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819089#M36069</link>
      <description>There is a massive cellular service outage with AT&amp;amp;T this morning 2/22/2024.</description>
      <pubDate>Thu, 22 Feb 2024 11:25:25 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819089#M36069</guid>
      <dc:creator>Sarge2</dc:creator>
      <dc:date>2024-02-22T11:25:25Z</dc:date>
    </item>
    <item>
      <title>Ims not registered</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819090#M35950</link>
      <description>&lt;SPAN&gt;It's saying the ims is not registered out of nowhere I've tried everything.&amp;nbsp;&lt;/SPAN&gt;</description>
      <pubDate>Thu, 22 Feb 2024 11:34:44 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819090#M35950</guid>
      <dc:creator>cboogie599</dc:creator>
      <dc:date>2024-02-22T11:34:44Z</dc:date>
    </item>
    <item>
      <title>Re: Ims not registered</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819091#M35951</link>
      <description>I am having the same issue. Can make any calls don't know what's going on.</description>
      <pubDate>Thu, 22 Feb 2024 11:38:44 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819091#M35951</guid>
      <dc:creator>Jay130645</dc:creator>
      <dc:date>2024-02-22T11:38:44Z</dc:date>
    </item>
    <item>
      <title>No network!!! Officially done with samsung</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819096#M36056</link>
      <description>&lt;SPAN&gt;Funny not so funny story. About 3 weeks before the release of the S24, my S22 decided it didn't want to connect to the network anymore. Had no service. So I said whatever, ill use a cheap phone in the meantime until the S24 comes out and then buy an S24. Well here we are a little over a month into owning the S24 and I developed the SAME F'n problem. Put the sim in my other phone and it works. What gives? Why did my S22 and my S24 do the same thing? Absolutely embarrassing&lt;/SPAN&gt;</description>
      <pubDate>Thu, 22 Feb 2024 11:56:23 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819096#M36056</guid>
      <dc:creator>userRJNh7o6Pbt</dc:creator>
      <dc:date>2024-02-22T11:56:23Z</dc:date>
    </item>
    <item>
      <title>Re: Ims not registered</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819097#M35952</link>
      <description>Yup same issue. I had this same issue with my S22 about a month before the release of the S24. Now here we are with the S24 and I have the same issue again. Unbelievable</description>
      <pubDate>Thu, 22 Feb 2024 11:53:29 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819097#M35952</guid>
      <dc:creator>userRJNh7o6Pbt</dc:creator>
      <dc:date>2024-02-22T11:53:29Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Network and texting issues</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819099#M36083</link>
      <description>That's not the problem. My other phone works fine when I put the sim in it from my S24. If I check outages in my area, it says there are no outages on the At&amp;amp;T site</description>
      <pubDate>Thu, 22 Feb 2024 12:02:03 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819099#M36083</guid>
      <dc:creator>userRJNh7o6Pbt</dc:creator>
      <dc:date>2024-02-22T12:02:03Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Upset customer</title>
      <link>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819102#M36070</link>
      <description>Do you know if there is any update regarding the massive outage? I'm experiencing the same problem with out of nowhere having no network at all.</description>
      <pubDate>Thu, 22 Feb 2024 12:07:41 GMT</pubDate>
      <guid>https://us.community.samsung.com/t5/Galaxy-S23/Service-Provider-Outage/m-p/2819102#M36070</guid>
      <dc:creator>Shodan</dc:creator>
      <dc:date>2024-02-22T12:07:41Z</dc:date>
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