topic Re: Blue floating box with checkmark shows Snapshot and Record in Galaxy S23

Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 04:16:04 GMT

I have been changing accessibility settings on my mother's Galaxy phone. There is now a small blue floating box with a black check mark and when I click it it shows options Record, Snapshop, Turn Off, and Collapse. After I click Turn Off, it takes me to accessibility but I can't find anything that has the word Snapahot or Record or anything else that is remotely similar. I'll try to get a screenshot pasted but trust me there is probably nothing on the web that shows this check mark and because of the common terms that are in the drop-down menu, there are tons of results that have nothing to do with it. And even searching for floating brings up how to disable some other floating toolbar that Samsung Galaxies have. Please help if you know what it is.

Re: Blue floating box with checkmark shows Snapshot and Record

SloppyBaGg — Sat, 24 Feb 2024 04:37:17 GMT

Yeah that's pretty weird I've never seen anything like that. I would say if it keeps bringing you back to the accessibility then I would just switch everything off and then turn one on at a time and see what happens. Little bit of trial and error. Good luck

Re: Blue floating box with checkmark shows Snapshot and Record

GaryB82 — Sat, 24 Feb 2024 04:38:03 GMT

Thats a hard one when you open Accessibility at the top it should say Recommended for you and say 1-? accessibility functions in use when you click it what does it say

Re: Blue floating box with checkmark shows Snapshot and Record

Rydah — Sat, 24 Feb 2024 05:24:39 GMT

Hey there.

After doing a small bit of research, it appears that you have the Accessibility Scanner app by Google installed and running. I'd suggest either uninstalling the app or turning it off by pressing the checkmark and then selecting the Turn Off option. Then, click installed apps and select Accessibility Scanner and toggle it to off.

I hope that helps!

Re: Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 05:39:23 GMT

Here's a screen clip edited down to just the drop-down open. Will respond again. Gemini couldn't find it. Nor could Lens.

Re: Re: Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 05:42:39 GMT

For the win! I have been fighting this for hours. You even beat out both Lens and Gemini.

Re: Re: Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 05:43:45 GMT

Thank you. It was Google's Accessibility Scanner.

Re: Re: Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 05:44:49 GMT

Thank you. It was Google's Accessibility Scanner. .

Re: Re: Re: Blue floating box with checkmark shows Snapshot and Record

Rydah — Sat, 24 Feb 2024 05:45:31 GMT

Happy to have helped! If you could, please mark the post with the answer as the solution so that anyone who may have the same question can quickly find an answer.

Have a great night.

Re: Re: Re: Re: Blue floating box with checkmark shows Snapshot and Record

GalSodbury — Sat, 24 Feb 2024 05:47:45 GMT

Done. You too!