topic Re: Mobile data disappears when in call in Galaxy S23

Mobile data disappears when in call

userDitIv5ocE5 — Thu, 04 Apr 2024 13:19:21 GMT

When in a call on my S23, my mobile data disappears, and comes back after the call. No 5g/4g/lte/etc. logo, no internet. I contacted Samsung support, they said "it is normal, and it is this way on every phone", however, on my old Galaxy S8 mobile data worked perfectly when in call. What is the solution?

Re: Mobile data disappears when in call

GaryB82 — Thu, 04 Apr 2024 13:54:43 GMT

My S24+ does this also, including my parents fold 5's it's been doing that for as long as I can remember

Re: Mobile data disappears when in call

userDitIv5ocE5 — Thu, 04 Apr 2024 13:59:05 GMT

I found the solution, VoiceLTE needs to be turned on.

Re: Re: Mobile data disappears when in call

GaryB82 — Thu, 04 Apr 2024 14:10:37 GMT

You must be on a different provider other than Verizon

Re: Mobile data disappears when in call

realaud — Thu, 04 Apr 2024 14:57:07 GMT

What do you mean disappeared? The indicator icons are gone? If your call doesnt get cut oif and you can access what you need to, what difference does it make if the icons temporarily go away? Not visible does not mean off.

Re: Mobile data disappears when in call

userDitIv5ocE5 — Thu, 04 Apr 2024 15:01:03 GMT

In this case yes, it is off. No internet is avaiable, it only comes back after call. Activating VoiceLTE fixed it though.

Re: Re: Mobile data disappears when in call

opq9 — Tue, 16 Jul 2024 17:34:57 GMT

How though my galaxy a25 doesn't have the option to turn it on