topic Re: S23 ultra touchscreen not working after update in Galaxy S23

Update 6.1 made touchscreen unusable without S Pen

Lilith66 — Mon, 08 Apr 2024 15:34:09 GMT

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint.

touch screen not responding after 6.1 update

anyirongo — Fri, 29 Mar 2024 16:49:38 GMT

After installing version 6.1 (14) on my phone the touch screen is no longer responding to a finger touch but works with the S Pen, how do I fix this?

Re: touch screen not responding after 6.1 update

SweetBabyG_Sus — Fri, 29 Mar 2024 17:00:15 GMT

I'm also having the same issue. Any help would be much appreciated

Re: touch screen not responding after 6.1 update

BigBadWolf001 — Fri, 29 Mar 2024 17:16:49 GMT

I am having the same issue

Re: touch screen not responding after 6.1 update

BrüZZi — Fri, 29 Mar 2024 17:22:23 GMT

Try Wiping The Cache Partition:

https://techwiser.com/how-to-wipe-cache-partition-on-samsung-galaxy-phones-and-what-happens-when-you-do/

Re: touch screen not responding after 6.1 update

Ekamek — Fri, 29 Mar 2024 17:28:34 GMT

I noticed the bottom of the screen was not responsive and should have been a temporary issue right after restarting, but it works once all apps are fully optimized. The good news is that this is not a permanent problem, at least for me. A restart will resolve it, but wait for apps to be optimized after initial restart before forcing a restart.

Re: Re: touch screen not responding after 6.1 update

SweetBabyG_Sus — Fri, 29 Mar 2024 19:06:27 GMT

I've wiped the whole phone and still no luck

Re: touch screen not responding after 6.1 update

SweetBabyG_Sus — Fri, 29 Mar 2024 19:07:11 GMT

Anyone having any luck yet?

Re: touch screen not responding after 6.1 update

cyberplanete — Fri, 29 Mar 2024 20:15:47 GMT

After hitting the 6.1 update, I'm stuck with the same problem: the touch screen is totally unresponsive. It's downright disheartening. Can't believe a brand would drop an update this messed up

Re: touch screen not responding after 6.1 update

TouMoua — Sat, 30 Mar 2024 05:11:35 GMT

Im having the same issue after . Anyone solve This issue yet?

Re: touch screen not responding after 6.1 update

halllpppp — Sun, 31 Mar 2024 08:48:57 GMT

Has anyone found a fix for this yet? So frustrating!!!!

Re: touch screen not responding after 6.1 update

Members_iguQpjt — Sun, 31 Mar 2024 18:14:28 GMT

Same deal with me. I woke up this AM with my touch screen not working however S pen works. Pain the but to text

Re: touch screen not responding after 6.1 update

userJHPlnHZ1C0 — Sun, 31 Mar 2024 22:09:22 GMT

Also having the same problem. Stylus luckily still works otherwise i wouldnt be able to use my phone at all

Re: touch screen not responding after 6.1 update

Members_iguQpjt — Sun, 31 Mar 2024 22:16:28 GMT

Me too... It has to be a Samsung issue. Thank God I have a Note 20 still in the box which i turned on today. I hope they fix this soon.

Re: touch screen not responding after 6.1 update

NicL2479 — Wed, 03 Apr 2024 14:15:35 GMT

Same. Have to use my finger instead of stylus. have only had this new tablet 2 weeks.

Re: Re: Anyone else screen stop working after ui 6.1

userNjpkDbiE8I — Mon, 01 Apr 2024 07:19:13 GMT

Yes. Touch still didn't work. But could still use s pen

Re: touch screen not responding after 6.1 update

userKoODUVqsW8 — Mon, 01 Apr 2024 20:27:02 GMT

Also having this issue

Re: touch screen not responding after 6.1 update

lexie94 — Mon, 01 Apr 2024 23:31:49 GMT

I am also having this exact issue since the update. Did anyone figure anything out for a solution yet? Using the s pen for everything can be quite difficult, especially when in a hurry.

S 23 ultra problem after update

Abbyg — Tue, 02 Apr 2024 00:53:06 GMT

After updating my s23 ultra to the newest 6.1, my phone will only respond to my s pen!! I can't use my fingers at all!! This is so annoying!! Anyone else having this issue???

Re: S 23 ultra problem after update

BrüZZi — Tue, 02 Apr 2024 01:21:02 GMT

Many people having the same issue:

https://us.community.samsung.com/t5/Galaxy-S23/touch-screen-not-responding-after-6-1-update/m-p/2846859#M38685