topic Re: Re: S23 Ultra taking pictures at 3X software issue? in Galaxy S23

S23 Ultra taking pictures whitish, clear circle at 3X?

CW3162 — Mon, 27 Nov 2023 04:20:12 GMT

I noticed this whitish clear circle when taking pics today at 3X. It is present while camera is live before snapping the pic, which leads me to believe it's a software issue maybe?

Thoughts?

Re: S23 Ultra taking pictures at 3X software issue?

sfjerry415 — Sat, 11 Mar 2023 23:27:26 GMT

I just noticed this today too. Did yours go away? Mine is the same as yours before and after taking a picture. If I don't hear anything I'm going to see if I can get it exchanged. We should be having that issue

Re: Re: S23 Ultra taking pictures at 3X software issue?

sfjerry415 — Sun, 12 Mar 2023 06:54:15 GMT

I went to the Samsung store and they had no idea why it was like that. We checked the 4 demo units in store and none had that issue. At the end they are going to replace the camera module for me. It wasn't in stock so I'm going in next weekend to get that done.
I wanted an exchange since it's only been 3 weeks but they said they can't do an exchange and I would need to do a return and rebuy it. But with all the promotional goodies I got I will lose money if I return so will just let them repair it.

Re: Re: Re: S23 Ultra taking pictures at 3X software issue?

CW3162 — Sun, 21 May 2023 04:37:42 GMT

I apologize... I never got the notification of you responding, but the local Samsung store repaired my camera that was causing the issue and all is well.