topic Re: 5G question in Galaxy S23

5G question

Cyberwasp — Sun, 09 Jul 2023 01:35:29 GMT

Have been trying to resolve an issue with my provider, AT&T and my phone. It seems that cell phone providers in Pasco county FL have been having problems. I can't receive calls from certain people that I've been talking to for years. Sometimes it works, other times the phone rings only we can't here one another.

1: No numbers are not being blocked.

2: am not using Active Armour or any other screening program.

3: am not using WIFI calling

The only thing I notice that I think odd is that when connected to WIFI the 5G symbol goes out.

Also, if a person calls and the issue occurs, they can still text me instead. Probably a different system.

Any help will be appreciated. TIA

Re: 5G question

Yamialex224 — Tue, 04 Apr 2023 16:15:55 GMT

Turn off your data and see what happens if everything is fine it's your carrier

Re: 5G question

SpudMan9510 — Tue, 04 Apr 2023 16:53:19 GMT

Try turning on wifi calling

Re: Re: 5G question

Cyberwasp — Tue, 04 Apr 2023 17:17:52 GMT

Tried, no different.

Re: Re: 5G question

Cyberwasp — Tue, 04 Apr 2023 17:19:28 GMT

Why would turning off mobile data effect incoming calls?

Re: 5G question

SpudMan9510 — Tue, 04 Apr 2023 18:57:02 GMT

The only other thing I can think of is possibly a new sim or a defective phone

Re: 5G question

neilth — Wed, 05 Apr 2023 02:22:41 GMT

You need to complain to AT&T, they are responsible for providing you with trouble free service.