https://us.community.samsung.com/t5/Galaxy-S23/Galaxy-S23-purchased-from-EBay-not-getting-updates/m-p/3153075#M64508 <P><a href="https://us.community.samsung.com/t5/user/viewprofilepage/user-id/4335293">@user4Cz4YiUKIS</a>&nbsp;That device is "carrier unlocked". Not a true Unlocked device. True unlocked devices have model numbers which end in "U1". I would guess that it has carrier firmware installed and you are using a different carrier. The phone is looking for an update to original carrier's firmware on your carrier's update server. That doesn't work.&nbsp;</P> <P>The options are:</P> <UL> <LI>Temporarily insert a SIM card from the original carrier and update the SW via Wifi. The SIM card does not have to have active service.&nbsp;</LI> <LI>Flash the phone with your current carrier's firmware.&nbsp;</LI> <LI>Flash the phone with true unlocked firmware. I'm not sure that this is possible.&nbsp;</LI> </UL> Tue, 25 Feb 2025 16:30:30 GMT LongHiker 2025-02-25T16:30:30Z