topic Re: I cracked my brand new S23 Ultra 😥😥😥 in Galaxy S23

I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 05:09:46 GMT

I can't be more sad than anything I cracked my brand new s23 ultra 😥😫 I mean it was to save my son from falling but still hurts

Re: I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 05:16:33 GMT

will the warranty cover for my screen

Re: Re: I cracked my brand new S23 Ultra 😥😥😥

JoeyNTasha — Mon, 10 Apr 2023 05:20:15 GMT

No, you will have to pay to have it fixed. Did you buy it through Samsung?

Re: Re: Re: I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 05:25:49 GMT

nahh I got with AT&T just wondering or trying to find something out before I pay to fix it

Re: I cracked my brand new S23 Ultra 😥😥😥

EOGO — Mon, 10 Apr 2023 05:29:05 GMT

How sad to hear that.

Re: Re: I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 05:59:15 GMT

indeed bro

Re: I cracked my brand new S23 Ultra 😥😥😥

Anonymous — Sat, 04 Nov 2023 00:37:51 GMT

How did you Crack Gorilla Glass? I dropped mine 75 feet and not even a scratch.

Re: I cracked my brand new S23 Ultra 😥😥😥

Anonymous — Mon, 10 Apr 2023 13:42:49 GMT

Hurry up and buy the Samsung Care + or the AT&T protection program so you will only pay the 27 dollars.

Re: Re: I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 13:47:05 GMT

my phone fell against a metal thing in a playground like twice for saving my son I dropped my phone

Re: Re: I cracked my brand new S23 Ultra 😥😥😥

King-Xavi — Mon, 10 Apr 2023 13:47:16 GMT

how much is that

Re: I cracked my brand new S23 Ultra 😥😥😥

SamsungModerator1 — Mon, 10 Apr 2023 13:55:46 GMT

Hello, We understand how upsetting this is. This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/