topic Re: WiFi keeps disconnecting S23 Ultra in Galaxy S23

WiFi keeps disconnecting S23 Ultra

RenBeingGhost — Mon, 27 Nov 2023 03:09:45 GMT

I have started noticing WiFi connectivity issues after updating to the April 2023 update. The WiFi is connected but internet gets dropped! It's very similar issue as it was during launch month except it doesn't say 'No internet Connection'. Just the network speed drops significantly.

Re: WiFi issues on S23 Ultra

yorkiemom12 — Tue, 11 Apr 2023 13:38:59 GMT

I lose internet connection. All of the time. We have lousy connectivity without our wifi connection. A REAL PITA

Re: WiFi keeps disconnecting S23 Ultra

SamsungModerator1 — Thu, 07 Sep 2023 16:49:51 GMT

Hello, We understand how frustrating it is when your phone is unable to maintain a connection to Wi-Fi.

For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/

We also recommend submitting an error report in the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

After December One UI update Bluetooth and WiFi are turning off automatically on my Samsung Galaxy S22 Ultra.

Adrianmi1967 — Fri, 29 Dec 2023 05:19:03 GMT

Since this december update, I have severe issues with my Samsung Galaxy S22 Ultra, as the OneUI update messed up connecting to WiFi and bluetooth. Both of them now have a seperate button in settings, and since then, they turn off after a minute, without interaction, or they would not turn on at all. even factory reset did not do thre trick and hardware diagnostics of the device is good.

Any further suggestions. ??

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

jandchome — Fri, 29 Dec 2023 14:35:33 GMT

Since the UI 6 update I have a similar problem with some banking apps closing automatically while entering info. Yes did go through uninstall and reboots

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

Adrianmi1967 — Fri, 29 Dec 2023 21:28:59 GMT

Yes, That is what I am referring to

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

Adrianmi1967 — Fri, 29 Dec 2023 21:31:39 GMT

uninstall and reboot are not possible for the Wifi and bluetooth app. What I encounter now, is that if you through OneUI under details of WiFi, Wifi is not turning on.

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

userwTQ4Vmlpbn — Sun, 31 Dec 2023 17:17:03 GMT

I'm having issues too since the update of the UI 6. I'm not receiving my calls, it goes straight to voicemail. My text messages come in late.

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

mlarsen77 — Thu, 04 Jan 2024 10:08:37 GMT

Here's from my chat with att tech support....

Miguel:
This is a known issue and our Back office team will reach out for more information as needed. There's a
trending issue related to the Android 14 UI version 38

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

mlarsen77 — Thu, 04 Jan 2024 10:10:16 GMT

People everywhere are impacted across carriers and on s22 and s23 ultras. They seriously need to write in some rollback code..... this is ridiculous

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

Mikolinom — Mon, 08 Jan 2024 07:31:47 GMT

Same here... and I'm about to lose my cool. I did the most recent update on my Samsung S22 Ultra. Phone is in excellent condition. After update, had issue with the Hotspot shutting off after less than one minute, the wi-fi will not find any connections. Bluetooth was also not working, done dealt with AT&T tech support and was also told this is happening all over with the last update. I need my Hotspot for work, I need to be connected to my computer while out in the field. It appears Samsung knows the issue but is refusing to send out a fix. I did a rest of all settings, this fixed the Bluetooth issue. This did nothing for wi-fi or my Hotspot. Has anyone had the same issue and did you find a fix.

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

Adrianmi1967 — Mon, 08 Jan 2024 15:26:25 GMT

I have the same issue, and multiple resets did not fix anything

Re: After December One UI update Bluetooth and WiFi are turning off automatica..

mlarsen77 — Wed, 10 Jan 2024 16:02:00 GMT

ATT says they're working with Samsung and waiting for Samsung to come back with patches to fix these issues. Being told to just wait until they come back with a resolution. This falls right in line with the annual degradation of service quality associated with the push of new devices and cellular plans. Similar to the Apple battery detuning misleading people into fixing the problems with new devices and new contracts. This form of deception should not go unaddressed and without consequences. How many people have already just succumbed and opted for new devices and throwing their own money at a problem ATT and Samsung created rendering devices useless 75% earlier in their lifecycle????