Screen pixel issue

BlackOnyx262 — Wed, 12 Apr 2023 16:02:09 GMT

Screen has a green flashing pixel when on a white or black background when the display goes into low refresh mode. Anyone have the same issue or just bad luck on this phone?

Re: Screen pixel issue

SamsungModerator1 — Wed, 12 Apr 2023 22:11:54 GMT

Hello, We understand how upsetting screen issues are. For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001485/

When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

topic Re: Screen pixel issue in Galaxy S23

Screen pixel issue

Re: Screen pixel issue